Utility Steward

AHC Hospitality•Grand Rapids, MI

2d•Onsite

About The Position

AHC Hospitality represents a diverse array of hotels, restaurants, and resorts, providing exceptional experiences for guests. This role is a full-time position with varying hours, requiring weekend availability. The Utility Steward will be responsible for fulfilling the daily sanitation operations of the restaurants, kitchens, basement, and all food service areas within the Amway Grand Plaza, adhering to AHC guest service standards and fostering a teamwork environment within the Stewarding Department to produce quality service.

Requirements

Complete daily cleaning duties and side work tasks.
Report to work on time and rarely miss scheduled shifts.
Correctly follow the department attendance policy.
Participate in department meetings and communicate freely, expressing ideas, opinions, or views.
Communicate with management and other staff members.
Display a positive, courteous, and polite attitude.
Work well with others.
Take pride in appearance and report to work in complete uniform, wearing proper shoes and socks, professionally dressed and neatly groomed.
Follow hotel green policies.
Follow AHC and Health Department Specs.
Follow AHC safety standards of the hotel.
Some restaurant experience preferred.
High school diploma or GED; related experience and/or training preferred.

Responsibilities

Daily sanitation and cleaning of all Food and Beverage areas within the Amway Grand Plaza.
Be aware of events in the area and able to give suggestions to guests.
Follow and Maintain Health Department Specs, including filling out daily temp logs, rotating product (first in, first out), and recording/disposing of expired product on the waste log.
Strive to exceed guest satisfaction and look for ways to provide the best possible service.
Understand all facets of job responsibilities and display the skills necessary to complete tasks.
Display a sense of urgency and the ability to resolve guest concerns or department issues independently.
Utilize time effectively and be productive throughout the entire shift while meeting department standards.
Look for ways to save money by reducing waste and controlling expenses, and try to generate more revenue by offering ideas and suggestive selling to guests.
Keep work area neat and clean, pick up trash in public and back-of-house areas, and properly recycle items.
Setting up and breaking down all dish machines.
Washing of all dishes, and other food and beverage equipment.
Assisting with the transportation of food to event locations.
Assist restaurant and banquet staff.
Actively take care of each guest according to AHC guest service standards and department standards.
Monitoring food waste.
Maintain restaurant cleanliness and overall deep cleaning.
Attending Department Meetings.
Communicating with management or team members.
Actively work in the designated restaurant area: counter service, running food, and table service.
Perform any other additional responsibilities as asked by the General Manager or Food and Beverage Manager.