Utility Risk Monitoring Specialist - Oahu

hawaiianel•Honolulu, HI

1d•Onsite

About The Position

The P DN WATCH OFFICE Department of the P EMERGENCY PREPAREDNESS & RESPONSE Division at Hawaiian Electric Company has 5 Management vacancies available. This role is responsible for the real-time detection and monitoring of conditions by leveraging information from on-the-ground field teams, meteorology tools, live video and audio feeds, as well as databases, emergency alert systems, social media, the National Weather Service, local public safety authorities and other agencies and systems. The specialist assesses and reports incidents, accidents, and significant events affecting company infrastructure and/or public and employee safety for situational awareness.

Requirements

BA/BS in business, fire science, engineering, environmental science, or related field. Four (4) years of relevant experience may be substituted for degree requirement.
Thorough knowledge of data and reporting analysis normally acquired through college level courses or equivalent experience, highly desirable.
Working knowledge of general electrical utility procedures and operations.
Working knowledge of personal computers and related software applications such MS Project, Microsoft Word, Excel, Power Point, GIS, Google Earth, weather modeling, dashboards, alerting systems, and word processing, etc.
Working knowledge of open-source research techniques and publicly available information (e.g., NOAA, NWS, Google Earth, etc.).
Working knowledge of business process analysis techniques for assessing operational performance and process/performance management standards and methodologies.
Requires high attention to detail, structure and rigor while demonstrating sound analytical skills.
Demonstrated ability to collect and analyze data for reporting.
Strong problem-solving skills.
Ability to handle emergency response situations and to work in a stressful environment.
Ability to remain flexible in a demanding work environment and adapt to rapidly changing priorities and strategic direction.
Ability to operate as a self-starter and meet deadlines.
Ability to conceptualize new ideas quickly.
Ability to work independently with little day to day guidance.
Clear and precise communication skills via various methods and to different audiences. Excellent written, verbal and presentation skills.
Strong interpersonal skills to direct, influence, motivate and persuade groups or individuals.
Ability to handle difficult and/or sensitive issues while using tact, courtesy, and discretion.
Ability to manage and develop/maintain strong positive relationships people at all levels within the company.
Ability to motivate/influence others in cross-functional teams.
Must be available to work a rotating shift, including nights, holidays, and weekends, as required to support a 24 hour, 365 days per year operation.
Multiple (5+ years) data analysis and reporting experience.
Multiple (5+ years) experience as a project or program manager preferably within the emergency management and/or wildfire mitigation space.
Several (3-5) years of experience in developing and implementing programs.

Nice To Haves

A few (1-2) years and experience data research in planning, forecasting, marketing, engineering, statistics, economics, finance, and/or analysis of technical/scientific data, highly desirable.

Responsibilities

Gathers real-time publicly available information and open-source research to monitor and investigate weather and environmental elements, and interprets data to provide situational awareness.
Performs data analyses for an overall assessment of hazards, risks, and impacts and initiates or assists with the initiation of protective measures and mitigation strategies.
Ensures notifications and updates are made to the appropriate parties including managers, directors, executives, and regulators and escalates response and mitigation actions, when needed.
Ensures sufficient resources are assigned; assists with obtaining resources and coordinates logistics support; and follows through, monitors, and reports on ongoing incidents until they are resolved or completed.
Responsible for Watch Office internal and external communications.
Collaborates with internal teams to validate hazards and risks.
Monitors, detects, and documents any occurrence of pre-identified hazards or threats to company/public safety and/or company assets/property.
Provides situational awareness to company leadership and other functional areas and internal partners.
Provides Watch Office situational updates during group meetings and/or calls.
Assists with training, mentoring, and on-boarding of new analysts.
Executes fire prediction analysis, as needed.
Executes special projects and/or initiatives.
Participates in Company emergency response activities as assigned, including any activities required to prepare for such emergency response.