Utility Maintenance Worker

Town of Apex•Apex, NC
•Onsite

About The Position

The Town of Apex is hiring for water distribution system maintenance. Depending on qualifications, candidates may be hired as a Utility Maintenance Worker, Senior Maintenance Worker, or Utility Technician. The work involves operating, inspecting, maintaining, testing, repairing, and performing preventive maintenance on the Town’s water distribution system to support reliable water service. The position is based at 105-A Upchurch Street, Apex, NC 27502, and the stated schedule is Monday through Friday, 7:00 a.m. to 3:30 p.m. The Worker role also includes rotating on-call weekend and night duty and possible call-back duty during inclement weather. Utility Maintenance Workers perform semi-skilled and skilled trade work using specialty equipment and hand tools to operate, construct, replace, and repair water lines. They assist with installation and maintenance of meters, risers, hydrants, valves, backflow prevention devices, and related equipment; support valve maintenance, system shutdowns, flushing, job setup, safety, and traffic control; and train in water sampling and leak detection. They respond to customer service calls, help determine responsibility for service issues, assist other divisions, and record work activities in WOMS using computer and mobile applications. Utility Technicians have additional responsibilities, including leading small-group task training; inspecting new construction and existing water and sewer appurtenances; performing rotating on-call duty; maintaining and repairing water and sewer infrastructure; sampling and testing water; carrying out system flushing, leak detection, and pressure checks; managing service requests, work orders, inspections, and reporting searches in WOMS; maintaining vehicles and equipment while maintaining a Class A CDL; and performing flagging, trenching and shoring, and confined-space activities as required by site conditions and Town safety policy. The Town offers a competitive compensation program and a benefits package. New hires must successfully complete pre-employment screening, including a drug test, applicable functional testing, and background verifications.

Requirements

  • High school diploma or GED.
  • For the Utility Maintenance Worker level: obtain C-Distribution certification and a CDL within one year.
  • For the Senior Maintenance Worker level: two years of related experience, C-Distribution certification, and a North Carolina Class A or B CDL with Tanker Endorsement.
  • For the Utility Technician level: two years of related experience, B-Distribution certification, and a North Carolina Class A or B CDL with Tanker Endorsement.
  • Successfully complete a pre-employment drug test, post-offer functional testing if required, and background verifications, including references, criminal record, and driver's license checks.

Responsibilities

  • Operate, inspect, maintain, test, repair, and perform preventive maintenance on the water distribution system.
  • Operate specialty equipment and use hand tools to construct, replace, and repair water lines.
  • Assist with maintenance, repair, and installation of meters, risers, hydrants, valves, backflow prevention devices, and related appurtenances.
  • Locate, document, and exercise distribution system control and isolation valves.
  • Assist with job setup, safety, and traffic control; assist with system shutdowns and perform water-line and hydrant flushing assignments.
  • Complete training and become proficient in water sampling, cataloging, and leak detection.
  • Respond to service calls and make initial determinations about whether the Town or customer is responsible for the issue.
  • Respond to rotating weekend and night on-call duty and call-back duty during inclement weather.
  • Interact with utility customers regarding service requests, complaints, and service outages; assist other divisions in special situations.
  • Prepare and maintain records of work activities in WOMS using computer and mobile applications.
  • Lead or provide small-group training on work tasks and duties (Technician).
  • Inspect new construction and existing water and sewer appurtenances (Technician).
  • Perform maintenance, repairs, replacements, and installation of meters, taps, backflow preventers, hydrants, water and sewer valves, lines and services, manholes, and related appurtenances (Technician).
  • Perform water sampling and testing of water lines, water towers, and services, and annual distribution-system switchover flushing (Technician).
  • Perform leak detection and pressure checks (Technician).
  • Initiate and complete service requests, work orders, and inspections in WOMS, and develop searches to produce data for department reporting (Technician).
  • Operate, inspect, stock, and maintain vehicles and equipment for safe operation while maintaining a Class A CDL (Technician).
  • Perform flagger, trenching and shoring, and confined-space activities as required by site conditions and Town safety policy (Technician).
  • Enforce policies and procedures that affect the distribution and/or collection system (Technician).

Benefits

  • Free or low-cost medical, dental, vision, and life insurance for employees.
  • 5% contributions to NC 401(k) retirement plans; no matching required.
  • Participation in the Local Government Employees' Retirement System (LGERS).
  • Traditional sick and vacation leave.
  • 80 hours of Peak Paid Time Off per year.
  • $1,200 Peak Lifestyle Benefit for health and wellness activities after completion of probation.
  • Eight weeks of paid parental leave.
  • Three weeks of paid caregiver leave.
  • Bereavement leave.
  • 13 paid holidays.
  • Longevity pay.
  • Tuition assistance.
  • Wellness program.
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