Utility Emergency Mgmt Coordinator (Austin Energy)

City of Austin

2d•$75,950 - $95,700•Onsite

About The Position

Under general supervision, this position is responsible for the design, development, coordination, implementation and maintenance of the City of Austin’s electric utility, water utility, and critical infrastructure emergency response plans, including department lead coordinator for their business continuity plans. Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

Requirements

Knowledge of the Incident Command System regarding emergency response planning.
Knowledge of applicable processes, techniques, and methods.
Knowledge of Federal, State, and Local laws and ordinances related to emergency response.
Knowledge and understanding of utility facilities and critical infrastructure operations and processes and distribution, treatment, and collections systems.
Skill in oral and written communication.
Skill in handling multiple tasks and prioritizing.
Skill in using computers and related software applications.
Skill in planning and organizing.
Skill in negotiating common practices between the City and other emergency agencies.
Ability to work with frequent interruptions and changes in priorities.
Ability to train others.
Ability to quickly recognize and analyze irregular events.
Ability to exercise good judgment, tact, and diplomacy in all public dealings.
Graduation with a Bachelor’s degree from an accredited college or university plus four (4) years experience in a field related to emergency response or planning.
Experience may substitute for education up to four (4) years.

Nice To Haves

Experience participating on an emergency management team in a utility, municipality, or other similarly regulated entity, and knowledge of Federal, State and Local laws, regulations and policies in regard to emergency management.
Background in emergency management activities including National Incident Management System (NIMS) and Incident Command System (ICS), and experience conducting drills, workshops and exercises related to emergency planning and response.
Effective verbal and communication skills with various levels of internal and external customers, as well as experience writing and presenting Emergency Preparedness and Response plans, Continuity of Operations plans, and After Action Reports.
Experience using Emergency Management/Emergency Operations software applications in preparation for, and during/after, emergency response activations.
Strong problem solving, decision making and organizational skills with the ability to prioritize tasks in an environment with frequent interruptions under intense pressure.
Ability to develop relationships with internal stakeholders as well as other organizations, including Homeland Security, Fire/Police/Emergency Services organizations, and city and state emergency management teams to ensure rapid and coherent response in emergency situations.
Ability to travel to more than one work location.

Responsibilities

Prepares and maintains all emergency plan documentation.
Coordinates all emergency plan activities, including training and emergency preparedness drills.
Defines roles and responsibilities necessary for all levels of emergency response.
Establishes and maintains Mutual Assistance Agreements with other utilities and organizations.
Designs and deploys Incident Command System training for appropriate staff.
Serves as advisor to the Incident Commander during emergency response situations.
Provides curriculum development assistance to System Operations.
Serves as liaison to all emergency agencies and the EOC.
Serves as the team lead in utility and critical infrastructure business continuity planning.
Represents the department on citywide emergency response and business continuity preparedness drills.
May provide leadership, work assignments, evaluation, training, and guidance to others.