Utility Coordination Specialist

IONNA LLC•Raleigh-Durham, NC, NC

16h•Onsite

About The Position

The Utility Coordination Specialist plays a pivotal role in ensuring utility engagement never becomes the critical path for deployment. As we scale, consistent, proactive, and disciplined coordination with utilities is essential to hitting deployment targets. This role exists because utility timelines are unforgiving—and success depends on early action, relentless follow‑through, and clear ownership. The Utility Coordination Specialist initiates all utility engagements early in the site lifecycle, applies standardized processes developed by our Utility Partnership team, and remains engaged throughout the coordination process to ensure nothing jeopardizes the preconstruction schedule. When this role is working well, utility coordination is predictable, visible, and progressing—even when external dependencies are not. The Utility Coordination Specialist will be a key element in developing the process to enable large scale, distributed build out of an asset network.

Requirements

A minimum of 2 years of direct experience coordinating utility service applications or utility engagements in infrastructure, construction, or development environments
Strong organizational skills with the ability to manage multiple active projects simultaneously
Clear, confident communicator capable of working across internal teams and external utility stakeholders
Proven ability to track details, follow through, and close open loops
High ownership mindset—if progress stalls, you take responsibility for restarting it
Comfortable working in environments with external dependencies you don’t fully control
Take pride in staying ahead of problems rather than reacting to them
Can manage ambiguity while still driving progress
Are persistent, organized, and unafraid to follow up multiple times
Prefer being accountable for outcomes—not just tasks

Nice To Haves

Experience supporting EV infrastructure, energy, utilities, or large‑scale site development programs
Familiarity with utility incentives, make‑ready programs, or EV rebate structures
Experience working with SOP‑driven coordination models
Exposure to fast‑growth or insourced operational environments

Responsibilities

Initiate all utility service applications during the Diligence stage using established SOPs
Ensure applications are complete, accurate, and submitted early enough to secure a utility planner
Serve as the primary point of coordination for utility engagements throughout preconstruction
Identifying all requirements for design packages for PDF/DWG & Survey Exhibits to meet Utility Standards
Maintain clear visibility into all active utility engagements across the deployment portfolio
Track open deliverables, actions, and dependencies across internal teams and utility partners
Hold action owners accountable and push for resolution when progress stalls
Maintaining utility data within iONNA project tracking software on a daily basis
Partner closely with Due Diligence, Site Development Managers, Design, and Utility Partnership teams
Ensure all administrative requirements, documentation, and follow‑ups are completed on time
Surface risks early and escalate intelligently to protect deployment schedules
Identify applicable utility incentives such as make‑ready programs, charger rebates, and demand charge reduction offerings
Research relevant federal, state, and utility‑level EV programs by region
Track eligibility criteria, application deadlines, funding availability, and program limitations
Coordinate incentive and rebate application submissions where applicable, in partnership with internal stakeholders
Estimate potential financial benefits and ensure they are incorporated into project assumptions and models when relevant
Maintain an up‑to‑date, regionally organized repository of utility incentives and EV programs
Apply standardized utility coordination processes consistently across all projects
Identify recurring points of friction and provide feedback to help refine SOPs
Help scale a utility coordination function that performs reliably at volume