Utility Billing Technician
City of Georgetown•Georgetown, SC
33d
About The Position
The position directly manages utility billing reporting and monthly updates. Analyzes and interprets meter reads to ensure accurate utility billing. Responds to customer inquiries and appropriately tracks and reports on payment status of utility accounts. Provides business license renewal support. Reports to the Revenue & Business License Manager.
Requirements
- Associate degree in a related field with a minimum of one (1) year of job-related experience, or an equivalent combination of education, training, and experience.
- Microsoft Office proficiency (Word, Excel, PowerPoint) with the ability to learn other software such as NewWorldSystems.net, Ukon, and Freebook.
- Excellent verbal, written, interpersonal communication, and basic mathematical skills.
Responsibilities
- Manages utility billing reporting
- Provides monthly updates
- Analyzes and interprets meter reads to ensure accurate utility billing
- Responds to customer inquiries
- Tracks and reports on payment status of utility accounts
- Provides business license renewal support
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What This Job Offers
Career Level
Entry Level
Industry
Executive, Legislative, and Other General Government Support
Education Level
Associate degree
