Utility Billing Clerk

ADD ON, dba ADD ON Staffing Solutions•Woodbury, MN

1d•$15 - $17

About The Position

Now hiring 2 Utility Billing Clerks- Great Opportunity for Advancement! Utility Billing Clerk General Information: o Position: Utility Billing Clerk at utility billing company headquartered in Woodbury, MN. o Education Requirement: High School Diploma or Equivalent. o Education Preferred: Two-Year or Four-Year College Degree. o Hourly Range: $15.00 – $17.00 depending on qualifications and experience; prior office experience a plus as well as accounting background. o Company benefits upon hire. o Full Time: Monday through Friday, 8:00 AM – 4:30 PM (half hour unpaid lunch).

Requirements

To be highly dependable; attendance and punctuality are critical. NOTE: November is a critical month so must be willing to limit time off requests.
To possess Time Management Skills; ability to manage several tasks simultaneously in a fast paced environment.
To accept a high degree of accountability.
To possess strong attention to detail along with a high level of accuracy.
To provide strong interpersonal, customer service and communication skills.
To provide excellent verbal and written communication skills to document information accurately and concisely.
To problem solve with analytical ability to determine client needs and resolutions.
To possess a positive attitude and work well with others.
The ability/willingness to follow office procedures/processes.

Nice To Haves

Accounting background; 10-key proficiency.
Intermediate proficiency in Microsoft Outlook, Word and Excel.
High degree of accuracy and attention to detail.
Strong analytical skills.
Ability to communicate clearly and work well in a team-oriented atmosphere.

Responsibilities

Assist and support the Billing Manager with day-to-day tasks and projects as assigned.
Use research and problem solving skills to troubleshoot customer issues and requests of varying degrees of complexity.
Use tools provided to clearly answer questions and accurately process requests.
Process electronic payment files daily.
Schedule daily payment reports.
During quarterly billing months, manually process payments 6 – 8 hours per day; during non-quarterly months, manually process payments on an “as needed” basis (not necessarily daily).
Other duties as assigned.