Utility Billing Specialist

City of West University Place • Houston, TX

1d • $23 - $27 • Onsite

About The Position

This position coordinates and performs a variety of technical and clerical accounting functions; performs customer service duties for utility billing, performs data entry; creates, updates, and maintains various types of accounting and utility records; liaises with vendors and City departments regarding accounting matters; and performs other related duties as assigned.

Requirements

• Associate's degree in Accounting or related field or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.
• Principles and practices of bookkeeping.
• Processes and techniques in assigned area of responsibility.
• Basic mathematical concepts.
• Office procedures, methods, and equipment.
• Customer service principles.
• Data entry techniques.
• Applicable local, State, and Federal laws, rules, and regulations.
• Performing basic mathematical calculations.
• Maintaining records.
• Providing customer service.
• Operating computers and applicable software.
• Researching discrepancies.
• Tabulating, recording, and balancing transactions.
• Performing accounting adjustments.
• Performing data entry.
• Operating standard office equipment.
• Preparing, compiling, and reviewing reports.
• Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, and others sufficient to exchange or convey information.

Responsibilities

• Performs customer service duties to include providing information in person or via phone and/or email to residents, vendors, and internal or external departments or agencies; and responding to citizen concerns and/or complaints.
• Prepares monthly utility bills; including final bills, past due notices, and shut offs. Work may involve downloading, assessing, uploading, and/or posting meter readings; maintaining and updating accounts, including new or cancelled accounts; entering services orders; and/or performing related duties.
• Prepares, maintains, uploads, distributes, and/or updates audit-related and other reports, records, statements, and documents; work may involve researching discrepancies, and gathering and compiling information related to budgets and other accounting/fiscal processes.
• Enters or retrieves information into/from, and maintains applicable filing and online systems, applications, and other databases.
• Performs other duties of a similar nature or level.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree