Utility Account Manager

Cape Electrical Supply • CES Chattanooga, TN

4d • Onsite

About The Position

In this role you will: Manage the service or sale of a portfolio of accounts. Estimate and analyzes records of present and past operations, trends and costs, estimated and realized revenue, administrative commitments, and obligations incurred. Identify and contacts potential new customers, and handles their individual needs. Assist customers entering or calling the store with respect to technical support, locating material, and handling all aspects of the order generation. Coordinate with the Director of Utility in providing support to outside sales staff, generating entering quotes, expediting purchase orders, working sales calling queues and working month end open order reports. Download and compile spec sheets for project business and day to day product clarification. Some travel with possible overnight stay may be required to attend offsite training at distributor training events and or meetings. The overnight stays will be very minimal. Candidate will perform various duties in a branch location to ensure all customers receive technical assistance, proper merchandise, and excellent customer service, primarily over the telephone or internet. Predict future market trends and develops new sales ideas. Set and tracks sales account targets, keeping aligned with company objectives. Interpret accounts and records to management. May attend trade shows and conferences.

Requirements

• High school diploma or GED

Nice To Haves

• Some travel with possible overnight stay may be required to attend offsite training at distributor training events and or meetings.
• Candidate will perform various duties in a branch location to ensure all customers receive technical assistance, proper merchandise, and excellent customer service, primarily over the telephone or internet.

Responsibilities

• Manage the service or sale of a portfolio of accounts.
• Estimate and analyzes records of present and past operations, trends and costs, estimated and realized revenue, administrative commitments, and obligations incurred.
• Identify and contacts potential new customers, and handles their individual needs.
• Assist customers entering or calling the store with respect to technical support, locating material, and handling all aspects of the order generation.
• Coordinate with the Director of Utility in providing support to outside sales staff, generating entering quotes, expediting purchase orders, working sales calling queues and working month end open order reports.
• Download and compile spec sheets for project business and day to day product clarification.
• Predict future market trends and develops new sales ideas.
• Set and tracks sales account targets, keeping aligned with company objectives.
• Interpret accounts and records to management.
• May attend trade shows and conferences.

Benefits

• The company has specialized in providing a high level of service and a large available product offering of the industry’s leading brand names.
• Cape Electric’s growth has allowed the company to expand beyond the traditional commercial and industrial markets.
• Cape Electric’s presence in voice and data communication, utility markets, and residential showrooms has become well established during the past 15 years.
• we’ve successfully merged today’s technologies with our capabilities to become a national supplier to a number of leading U.S. companies.
• At the heart of Cape Electric’s business is the people factor.
• We’ve worked to craft a culture that frees talented people to develop business relationships and become the primary source for their customers’ product related needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED