Utilities Technician

City of Raleigh North Carolina • Raleigh, NC

1d • Onsite

About The Position

Raleigh Water is seeking an experienced Utilities Technician to join its team. This role is devoted to providing operational, technical and maintenance support for the City’s water, wastewater, collection and distribution systems. Incumbents perform skilled activities in support of maintenance and monitoring functions. This position is part of a diverse team in the Raleigh Water, Meters Division, Small Meter Program. The program assists with the maintenance of 220,000 water meters in the Raleigh service area: including Knightdale, Wendell, Zebulon, Wake Forest, Rolesville, and Garner. Functions include but not limited to customer move/in and move/outs, severance for non-payment, leak diagnosis and repair, meter replacement and meter box maintenance. Additional division duties include meter reading, meter testing, and Cross Connection programs. This is an excellent position to start your career with City of Raleigh, with plenty of career paths to move up within the City.

Requirements

• High School diploma or G.E.D. equivalency
• 1 to 3 years’ experience in water/wastewater infrastructure inspection, maintenance/repair, or related work
• Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted
• Valid Class C NC Driver's License or the ability to obtain within 60 days of hire
• Standard practices, methods and materials of assigned work
• Basic mathematical concepts
• Basic filing and record-keeping principles
• Occupational hazards and applicable safety principles and practices
• Uses and properties of supplies and equipment
• Applicable federal, state and local laws, codes, regulations (based on assignment)
• Customer service principles
• Specialized equipment relevant to area of assignment
• Modern office technology
• Following directions and meeting standards
• Performing routine inspections to ensure safe operating conditions
• Proofreading and error correction
• Monitoring and maintaining required supplies, materials and inventory
• Perform basic math calculations
• Comprehend reference books and manuals
• Operate assigned tools and equipment
• Organize and maintaining records and files
• Interprete and applying applicable laws, codes, regulations and standards (based on assignment)
• Provide excellent customer service
• Utilize a computer and relevant software applications
• Utilize communication and interpersonal skills as applied to interact with coworkers, supervisors, the general public and others to sufficiently exchange or convey information and receive work direction

Nice To Haves

• Strong work ethic with excellent time management skills
• Ability to communicate and work independently or in group settings as needed
• Can withstand extreme heat and cold weather conditions encountered in NC along with insects, spiders, and snakes

Responsibilities

• Provides skilled assistance in the maintenance and monitoring activities of the City’s water, and wastewater collection and distribution systems
• Supports by locating lines, repairing and maintaining water distribution pipes, valves, meters, hydrants and other related equipment
• Performs flushing operations
• Performs field lab analysis and sample collection
• Collects, prepares and enters system data
• Creates work orders, logs work activities, updates maps, enters account data and enters water quality data
• Compiles and prepares reports
• Maintains records, files and work-related documentation
• Responds to customer inquiries and concerns
• Meets with customers and contractors regarding repair, installation and maintenance work
• Assists in providing solutions to issues and concerns
• Performs routine maintenance of job sites, vehicles, tools and equipment
• Calibrates equipment, sets up and breaks down work zone and related equipment
• Monitors safety of workspaces as well as determines need for and sets up traffic control measures
• Monitors supplies and equipment inventory
• Initiates requests for required parts, tools and materials
• Participate in mandatory call duty assignments twice per calendar year, as scheduled by the department
• Work additional overtime hours as needed during severe weather events, emergencies, or other operational situations requiring additional staffing and support
• Performs other duties of a similar nature and level as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED