Utilities Technician

City of Raleigh North Carolina•Raleigh, NC

4d•Onsite

About The Position

Every day, City of Raleigh employees are working behind the scenes in critical functions that serve our community. The team at Raleigh Water help make us a world-class leader in sustainable water and wastewater service delivery. In fact, the city of Raleigh has the safest drinking water in the country. Raleigh Water’s mission is to provide safe, sustainable water services for our customers while protecting public health and contributing to the economic, environmental and social vitality of our communities. To carry out our mission and continue to provide the safest and best drinking water to our community, we are seeking a skilled Utilities Technician devoted to providing customer support for the City's water treatment plants and distribution system.

Requirements

High School diploma or G.E.D. equivalency
1 to 3 years’ experience in water/wastewater infrastructure inspection, maintenance/repair, or related work OR Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted
Valid North Carolina Class C Driver's License with a satisfactory driving record, or the ability to obtain within 60 days of hire
Knowledge of municipal water systems
Knowledge of collections system design and functionality
Knowledge of standard practices, methods and materials of assigned work
Knowledge of basic mathematical concepts
Knowledge of basic record-keeping principles
Knowledge of occupational hazards and applicable safety principles and practices
Knowledge of uses and properties of supplies and equipment
Knowledge of applicable federal, state and local laws, codes, regulations (based on assignment)
Knowledge of customer service principles
Knowledge of specialized equipment relevant to area of assignment
Knowledge of traffic control and work zone safety
Knowledge of modern office practices and procedures including the use of standard office equipment and computer applications such as word processing, database, and spreadsheet applications
Skill in heavy equipment and specialized tools and equipment operation
Skill in safe driving and navigating City streets with large vehicles
Skill in interacting with coworkers, supervisors, the general public, and others to exchange or convey information and to receive work direction
Skill in following directions and meeting standards
Ability to properly setup work zones and safely work in City roadways
Ability to perform routine inspections to ensure safe operating conditions
Ability to monitor and maintain required supplies, materials, and inventory
Ability to comprehend reference books and manuals
Ability to utilize a computer and relevant software applications

Responsibilities

Sets up work zones, monitors and measures job site hazards, and hazardous conditions and materials
Documents field activities, data, and maintain through a computerized work order management system
Performs or coordinates the delivery of specialized service work; may conduct inspections and sampling
Responds to inquiries, concerns and information requests from customers; research issues and account information; recommends field-related work activities; refers complex issues to appropriate resource
Assists with special projects as assigned
Performs other utility duties as needed