Utilities Operations & Maintenance Manager

Lafayette Recruitment Team•Lafayette, CO

23h•$113,718 - $159,149•Hybrid

About The Position

Under general direction, to provide leadership and to manage the operation and maintenance of the City’s water distribution, wastewater collection, and underground stormwater conveyance systems. This position functions as a member of the Public Works Department leadership team and is responsible for developing the strategy for the Utilities Operations & Maintenance Division and managing a professional and accountable workgroup focused on continuous improvement and effective and efficient service to the public and internal customers.

Requirements

Associate Degree in Engineering Technology, Construction Management, or a related field and at least five years of relevant work experience involving operation, maintenance, and/or construction of water distribution systems, wastewater collection systems, stormwater systems; or an equivalent combination of education and experience.
Colorado Class III Water Distribution and Class III Wastewater Collection certification, or ability to obtain within 12 months.
Excellent verbal and written communication skills, including the ability to deal tactfully and effectively with the public.
Proven ability to lead, manage and organize work teams.
Demonstrated ability to establish and achieve goals.
Demonstrated ability and initiative to work independently with minimal supervision.
Demonstrated knowledge and proficient use of computers and associated software applications including asset management, work order systems, and GIS.
Demonstrated ability to develop budget proposals and manage budgets.
Knowledge of safety issues related to Public Works operations and maintenance activities.
Ability to respond to emergency situations and outside of normal work hours.
Ability to work under pressure and manage multiple priorities.
Valid driver’s license.
Have and maintain an acceptable motor vehicle record and criminal history record.

Nice To Haves

Valid Class A Commercial Driver’s License (CDL).
Certification as a Traffic Control Supervisor.
Experience with Municipal Separate Storm Sewer System (MS4) permitting.
Certified and experienced as a heavy equipment operator.
Confined space certification.
Trenching and shoring certification.
Erosion and Sediment Control certification.
Backflow Prevention Certification.
Experience with winter operations including snow and ice management.
Bi-lingual in Spanish.

Responsibilities

Leads and manages the Utilities Operations & Maintenance Division and work programs.
Develops the overall strategy and direction for the division.
Creates and supports a culture of continuous improvement. Monitors the implementation and impact of continuous improvement efforts.
Develops and implements division policies and procedures. Makes recommendations on department and organizational policies and procedures and ensures implementation within division.
Collaborates with staff across the Public Works Department and City to develop and meet department and organizational objectives.
Keeps director informed of progress, emerging issues, and resource needs.
Manages and supervises workgroup employees and supervisors in accordance with City policies and procedures.
Executes the work of the division through workgroup supervisors.
Communicates work plans and goals, monitors and reviews work to ensure quality, determines resource needs, provides feedback.
Supports and mentors supervisors in guiding performance of staff.
Provides periodic oversight of field work to ensure work quality, appropriate skill levels, effective resource utilization, and continuous improvement.
Involves employees in decision making processes, seeks employee ideas.
Leverages data and input from field staff and collaborates with supervisors to optimize work scheduling and resource utilization, achieve preventative maintenance and compliance goals, and effectively deliver programs and projects.
Oversees recruiting, selection, onboarding and retention of division staff.
Ensures employee policy compliance and performance, including overseeing performance reviews, corrective actions, and discipline.
Performs and manages administrative functions of the division.
Develops budget recommendations supported by data and analysis.
Monitors division expenditures and budget.
Verifies accuracy of financial documents including invoices, contracts, purchase orders, and payroll documents.
Ensures division compliance with City financial policies.
Directly manages vendor performance and relationships and works with supervisors to ensure effective vendor management. This includes ongoing analysis of vendor price-performance and ensuring that the City receives the best value from vendors.
Develops and manages requests for proposals, competitive bid processes, and contracts.
Develops recommendations for vehicle and equipment purchases.
Develops, monitors, and assesses division data, objectives, metrics, and measures.
Develops division objectives and success metrics.
Determines division priorities in coordination with Public Works leadership team.
Administers software systems, spreadsheets, and databases to track and analyze data.
Leverages data and analytics to identify trends in maintenance and system performance and establish priorities that minimize system disruptions and emphasize proactive infrastructure optimization.
Prepares reports, plans, strategies, and business cases based on data.
Coordinates with Finance Department to ensure accuracy of water metering infrastructure.
Makes recommendations to Engineering Division on capital projects.
Provides technical guidance, direction and training for division.
Develops and reviews on an ongoing basis the skill and training requirements for division staff. Analyzes work practices and procedures. Implements training programs and quality control practices.
Maintains knowledge of regulations, standards, and industry best practices. Ensures compliance with applicable regulations.
Collaborates with other divisions, departments, and agencies to share and leverage technical expertise.
Provides recommendations to Engineering Division on specifications, regulations, and procedures.
Provides excellent customer service to internal and external customers.
Ensures safe and reliable Public Works infrastructure and services.
Communicates effectively and professionally with the public. Represents the City during difficult situations such as water outages, sewer backups, floods, and winter storms.
Keeps department and communications department staff apprised of potential customer service and communications concerns.
Serves as an escalation point for division staff on difficult customer service issues.
Ensures a high level of service to internal customers, including but not limited to emergency response, communication, and event support.
Takes proper safety precautions, anticipates unsafe conditions, acts accordingly to prevent accidents.
Responsible for the safety of self, others, materials, equipment, and the public.
Uses all required safety equipment.
Fosters a positive safety culture for the division and department.
Identifies training needs and implements division training program.
Investigates accidents and injuries. Collaborates with Risk Manager to analyze incidents and implement measures to avoid future accidents and injuries.
May serve as Acting Public Works Director in the director’s absence.

Benefits

Medical, Dental, Vision
401A Retirement Plan (10.2% City, 8% Employee, immediately 100% vested upon hire)
Life Insurance (One year’s salary up to $150,000. AD&D coverage in equal amount)
Tuition Assistance (up to $5000 per year for approved expenses)
Employee Assistance Program (free counseling, travel assistance, legal aid, etc)
Short and Long-Term Disability
Bilingual Pay
Deferred Compensation and Roth Options
Voluntary Life Insurance/AD&D
Identity Theft Program
Recreation Center Pass
Wellness Punch Card (100 punches per year to use at golf course, waterpark, etc)
80 hours Vacation (First year employees)
Sick Leave
Floating Holiday Leave
11.5 paid City holidays.
FMLA
Parental Leave
Bereavement Leave