Utilities Labor Crew Chief I - Low Pressure

City of Charlotte

9d•$24 - $33•Onsite

About The Position

Charlotte Water is an enterprise department of the City of Charlotte and one of the largest public water and sewer service providers in the southeast with over 330,000 customer accounts and over 1300 employees. Our service area includes the City of Charlotte, Mecklenburg County and the towns of Huntersville, Cornelius, Davidson, Mint Hill, Matthews, and Pineville. Charlotte Water’s FY 27 operating budget is $685.6 million and a five-year capital program of $2.5 billion. This position supervises the assigned crew and performs skilled and semi-skilled tasks of above average difficulty. Work involves overseeing a crew; cleaning and unclogging sewer systems; maintaining and repairing the utilities, water distribution, and wastewater collection systems; operating power tools, driving heavy trucks, and operating small, medium, and some heavy equipment; cleaning pipes; exercising water valves; and installing and repairing fire hydrants. This position performs as a first responder, identifies hazards, conducts safety checks, and ensures compliance with safety and City regulations and policies.

Requirements

High school diploma or GED from an accredited school; technical or vocational school preferred.
Five (5) years of related work experience, preferably experience in Utilities Technician, and including one (1) year of supervisory experience.
Requires a valid driver’s license.
Must obtain and maintain a City Driver’s Permit.
Requires (or obtains within 90 days of hire) a Class A commercial driver’s license (CDL – with tanker endorsement).
Requires (or obtains within required timeframe of hire Grade I Wastewater Collection or Grade C Water Distribution certification.
Requires completion of three (3) Skills Matrix Leadership and Development courses within one (1) year of promotion/hire.
Knowledge of proper safety practices and emergency response procedures.
Knowledge of customer service methods.
Skill in communicating, both verbally and in writing.
Skill in resolving conflict.
Skill in using base hand and power tools.
Skill in operating light to heavy equipment and trucks.
Ability to work as a team member.
Ability to follow oral and written instructions.
Ability to read and interpret topo maps and street maps.
Ability to train other personnel.
Ability to establish and maintain effective working relationships with supervisors, co-workers, and the general public.
Ability to supervise employees.

Responsibilities

Leads and supervises Utility Technicians on jobsite and performs lead, skilled, and semi-skilled tasks related to repair and maintenance of wastewater collection and water distribution systems; cleans pipes; exercises water valves; repairs and installs fire hydrants; and acts as first responders to SSOs.
Identifies hazards to determine if the job can be performed safely; conducts required safety checks for work in confined spaces.
Enters and completes work orders in WAM.
Functions in a leadership and supervisory role onsite; assigns and reviews work of other work team members; trains other personnel; and serves as a competent person on the job site.
Evaluates material requirements for daily tasks.
Makes decisions concerning City Right of Ways and traffic control.
Utilizes the following: mini excavators, jetters, hydraulic generators for hydrant and valve trucks, rodders, and vac machines.
Responds to customer inquiries and issues.
Coaches and motivates crew members by communicating needs and expectations through proper training.
Locates covered meter boxes; fixes leaks in water meter boxes.
Assists crews with making low pressure sewer taps.
Maintains records and generates reports.
Plans/schedules short-term work; assigns and reviews the work of others.
Supervises and coordinates work activities of assigned staff; assigns work, monitors status of work, and inspects completed work.
Participates and provides input in staffing decisions relative to hiring, firing, discipline, and promotional opportunities; evaluates performance; mentors staff; aids with career development, and is responsible for completing performance evaluations for assigned staff.
Conducts and documents job safety requirements.
Performs other related job duties as assigned.