Utilities Compliance Manager

Sun Communities•Southfield, MI

About The Position

The Utilities Compliance Manager partners with the Director of Utilities & Infrastructure to support the reliable operation, maintenance, and regulatory compliance of community water, wastewater, and utility infrastructure systems. The role oversees small utility and infrastructure capital projects, reviews and certifies regulatory reports, supports compliance-related corrective action plans and regulatory requirements, develops standard operating procedures, and assists with operator training. It also serves as a technical resource for regional leadership, operational leaders, on-site management teams, and third-party utility operators, supporting safe, efficient, and compliant utility operations across the portfolio. The role manages projects up to $50,000, supports utility and infrastructure capital planning, coordinates regulatory reporting and correspondence, monitors compliance milestones and consent orders, and liaises with regulatory agencies in partnership with the Director of Utilities & Infrastructure. The position is based at the Corporate Headquarters in the Metro Detroit, Michigan market and requires approximately 10% travel, including overnight travel as needed.

Requirements

  • High school diploma or GED.
  • Seven years of experience in water/wastewater compliance.
  • Seven years of experience in plant operations, process control, or utility management.
  • Ability to communicate effectively with field leadership and senior leadership.
  • Ability to use Microsoft Office, including Word, Excel, and Outlook.
  • Thorough knowledge of and ability to read, interpret, and understand construction drawings and utility compliance permits.
  • Demonstrated ability to manage multiple competing priorities.
  • Strong organizational skills.
  • Ability to travel by car or plane, including overnight travel, as required; approximately 10% travel.
  • Valid driver's license.
  • Ability to adapt to changing priorities, regulatory requirements, and organizational needs while responding effectively to the evolving needs of the Utilities Department.

Nice To Haves

  • Bachelor's degree in Construction Management, Environmental Compliance, or a similar area.
  • Drinking Water and Waste Water Operator License.

Responsibilities

  • Manage small utility and infrastructure projects up to $50,000 from initiation through completion, including technical scoping, operator coordination, and inspection oversight.
  • Work with the Director, operations teams, and third-party operators to support correct, efficient, and compliant operation of drinking water, wastewater, and infrastructure systems, and help correct deficiencies.
  • Partner with Community Managers, Regional Vice Presidents, and Divisional Vice Presidents to address infrastructure issues and develop solutions.
  • Review and validate Discharge Monitoring Reports (DMRs), Monthly Operating Reports (MORs), and sampling reports for technical accuracy and regulatory compliance.
  • Provide technical guidance and compliance determinations for responses to regulatory correspondence prepared by the Construction Services team.
  • Monitor consent-order progress, confirm required actions are completed, and ensure compliance with schedules and regulatory requirements.
  • Define permit conditions and technical requirements, and review plans, programs, and documentation needed to maintain permits.
  • Serve as a technical liaison to regulatory agencies with the Director of Utilities & Infrastructure and represent the company at compliance meetings as needed.
  • Coordinate team member selection and development and ensure team members follow applicable policies and procedures.
  • Author, refine, and maintain water and wastewater facility SOPs and utility programs, including version control, distribution, and updates, in coordination with the Construction Services team.
  • Educate operations teams on SOPs and training programs to support compliance with applicable policies and procedures.
  • Oversee regulatory correspondence, reports, permit requirements, and compliance milestones; coordinate response drafts and maintain utility portfolio asset records with the Construction Services team.
  • Coordinate preparation and filing of public-supply annual reports, CUPs, PSARs, CCRs, and related reports with the Construction Services team.
  • Contribute to utility and infrastructure capital expenditure planning, forecasting, and budget development.
  • Oversee water, wastewater, and utility infrastructure projects, upgrades, and replacements, coordinating with the Construction Services team as needed.
  • Inspect and monitor construction and utility projects for compliance with regulatory requirements, approved plans, and specifications.
  • Coordinate regulatory community notifications and communicate operating-cost information to operations teams to support budget planning.
  • Perform other duties as assigned.

Benefits

  • Comprehensive medical and prescription coverage with four plan options.
  • Comprehensive dental and vision plans.
  • On-site fitness center.
  • Voluntary health and dependent care reimbursement accounts.
  • Life, Accidental Death & Dismemberment, and dependent life insurance.
  • Short- and long-term disability coverage.
  • 401(k) plan with company matching contribution.
  • Employee Assistance Program.
  • Identity theft insurance.
  • Legal assistance plan.
  • Pet insurance.
  • Tuition reimbursement.
  • Vacation RV site discounts at Sun resorts.
  • Team Member Perks & Discounts program.
  • Up to six weeks of paid parental leave for the birth, adoption, or placement of a child.
  • Paid time off, including ten holidays, vacation, personal and sick time, bereavement, and pay for jury duty.
  • Advancement opportunities, learning and growth, and flexibility.
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