Utilities Compliance Manager

Sun Communities•Southfield, MI
•Onsite

About The Position

The Utilities Compliance Manager partners with the Director of Utilities & Infrastructure to support reliable operation, maintenance, and regulatory compliance of community water, wastewater, and utility infrastructure systems. The role oversees small utility and infrastructure capital projects, reviews and certifies regulatory reports, supports compliance-related corrective action plans and regulatory requirements, develops standard operating procedures, and assists with operator training. It also provides technical guidance to regional leadership, operational leaders, on-site management teams, and third-party utility operators to support safe, efficient, and compliant utility operations across the portfolio. The position manages projects up to $50,000, supports compliance with permits and consent orders, reviews regulatory reports and correspondence, and coordinates with the Construction Services team on documentation, reporting, asset records, and project work. It contributes to capital expenditure planning, budget development, regulatory agency coordination, and operator education. The position is based at the Corporate Headquarters in the Metro Detroit, Michigan market; travel by car or plane, including overnight travel, is required as needed (approximately 10%).

Requirements

  • High school diploma or GED required.
  • Seven years of experience in water/wastewater compliance required.
  • Seven years of experience in plant operations, process control, or utility management required.
  • Ability to communicate effectively with field leadership and senior leadership.
  • Ability to use Microsoft Office, including Word, Excel, and Outlook.
  • Thorough knowledge of and ability to read, interpret, and understand construction drawings and utility compliance permits.
  • Demonstrated ability to manage multiple competing priorities.
  • Strong organizational skills.
  • Ability to travel by car or plane, including overnight travel, as required (approximately 10%).
  • Valid driver's license required.
  • Ability to adapt to changing priorities, regulatory requirements, and organizational needs while responding to the evolving needs of the Utilities Department.

Nice To Haves

  • Bachelor's degree in Construction Management, Environmental Compliance, or a similar area.
  • Drinking Water and Waste Water Operator License.

Responsibilities

  • Manage small utility and infrastructure projects up to $50,000 from initiation through completion, including technical scoping, operator coordination, and inspection oversight.
  • Work with the Director, operations teams, and third-party operators to ensure community drinking water, wastewater, and infrastructure operate correctly, efficiently, and in compliance, and collaborate to correct deficiencies.
  • Partner with Community Managers, Regional Vice Presidents, and Divisional Vice Presidents to address infrastructure issues and develop solutions.
  • Review and validate Discharge Monitoring Reports (DMRs), Monthly Operating Reports (MORs), and sampling reports for technical accuracy and regulatory compliance.
  • Provide technical guidance and compliance determinations for responses to regulatory correspondence prepared by the Construction Services team.
  • Support compliance with consent orders by monitoring progress, confirming required actions are completed, and ensuring established schedules and regulatory requirements are met.
  • Define permit conditions and technical requirements, and review plans, programs, and documentation required to maintain permits.
  • Serve as a technical liaison to regulatory agencies with the Director of Utilities & Infrastructure and represent the company at compliance meetings as needed.
  • Coordinate team member selection and development and ensure team members follow applicable policies and procedures.
  • Author, refine, and maintain SOPs and utility programs for water and wastewater treatment facilities, including version control, distribution, and updates, in coordination with the Construction Services team.
  • Educate operations teams on SOPs and training programs to support compliance with applicable policies and procedures.
  • Oversee regulatory compliance correspondence, reports, permit requirements, and compliance milestones; coordinate with the Construction Services team on response drafts and utility portfolio asset records.
  • Manage and coordinate preparation and filing of public-supply annual reports, CUPs, PSARs, CCRs, and related reports with the Construction Services team.
  • Contribute to utility and infrastructure CapEx planning, forecasting, and budget development.
  • Oversee water, wastewater, and utility infrastructure projects, upgrades, and replacements, coordinating with the Construction Services team as needed.
  • Inspect and monitor construction and utility projects to support compliance with regulatory requirements, approved plans, and specifications.
  • Coordinate regulatory community notifications and communicate operating cost information to operations teams to support budget planning, working with the Construction Services team as needed.
  • Perform other duties as assigned.

Benefits

  • Comprehensive medical and prescription coverage with four plan options.
  • Dental and vision plans.
  • On-site fitness center.
  • Voluntary health and dependent care reimbursement accounts.
  • Life, accidental death and dismemberment, and dependent life insurance.
  • Short- and long-term disability coverage.
  • 401(k) plan with company matching contribution.
  • Employee Assistance Program.
  • Identity theft insurance.
  • Legal assistance plan.
  • Pet insurance.
  • Tuition reimbursement program.
  • Vacation RV site discounts at Sun resorts.
  • Team Member Perks & Discounts program.
  • Up to six weeks of paid parental leave for birth, adoption, or placement of a child.
  • Paid time off, including ten holidays, vacation, personal and sick time, bereavement leave, and jury duty pay.
  • Advancement opportunities, learning and growth, and a collaborative and supportive work environment.
  • Flexibility.
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