Usher | Part Time | Greensboro Coliseum Complex
About The Position
As an Usher, you will play a vital role in creating a welcoming and enjoyable experience for guests at events, such as concerts, theater productions, or sports games. Your primary responsibility is to assist and guide guests, ensuring their comfort and safety throughout the event. This role requires strong communication skills, attention to detail, and the ability to remain calm and professional in high-pressure situations. Ushers play a crucial role in ensuring a positive and memorable experience for guests at events. This role will pay an hourly rate of $15.00
Requirements
- Ability to follow instructions and work in a fast-paced environment.
- Must have strong verbal and written communication skills.
- Ability to handle stressful situations.
- Must be able to work a flexible work schedule, including weekends, nights, and holidays as required.
Nice To Haves
- High School Diploma or G.E.D. preferred.
- Previous experience in a customer service-based industry is preferred.
- Previous experience within sports, entertainment, or a related field is preferred.
Responsibilities
- Welcome guests as they arrive at the venue, providing friendly and courteous assistance.
- Verify tickets and direct guests to their seats or designated areas, ensuring smooth entry and efficient seating.
- Provide information about the event, venue facilities, and amenities, and assist guests with special needs or requests.
- Monitor guest flow and seating arrangements to prevent congestion and ensure a safe and orderly environment.
- Be prepared to respond quickly and calmly in case of emergencies, such as evacuations or medical incidents, and assist guests as needed.
- Enforce venue policies and regulations, such as no-smoking areas or prohibited items, to maintain a comfortable and secure atmosphere.
- Collaborate with other event staff, including security personnel, ticket takers, and concession workers, to ensure smooth operations.
- Provide excellent customer service at all times, addressing guest inquiries, concerns, and complaints professionally and efficiently.
- Assist performers or presenters with directions, seating arrangements, or other requests as needed.
- Assist with post-event clean-up and venue reset, ensuring everything is in order for the next event.
- Adhere to venue policies, procedures, and safety regulations at all times.
- Perform other duties as assigned.
Benefits
- 401(k) savings plan and 401(k) matching.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
