Ticket Seller | Part Time | Greensboro Coliseum Complex

Oak View Group•Greensboro, NC

1d•$15•Onsite

About The Position

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. Overview As a Ticket Seller , you will serve as a key point of information and customer service, expertly managing the ticketing system to provide a seamless experience for all guests. Your role requires a thorough understanding of each event, including seating charts and venue configurations. This role will pay an hourly rate of $15.00 Benefits for part-time roles: 401(k) savings plan and 401(k) matching. This position will remain open until July 17th, 2026.

Requirements

High school graduate/GED preferred.
Ability to multitask in a fast-paced environment.
Familiarity with Microsoft Office.
Possesses excellent communication skills.
Experience working with the public and cash handling.
Ability to work independently and as a productive member of a team.
Must be able to work a flexible schedule to include nights, weekends, and holidays as needed.

Responsibilities

Master the operation of the ticketing system.
Stay informed about each event's details, such as ticket prices, discounts, restrictions, and seating arrangements (reserved or general admission).
Become well-versed in the seating charts and configurations of your assigned locations.
Efficiently and accurately handle transactions for all events using the ticketing system.
Accurately process payments, ensuring the correct amount is received and the appropriate number of tickets and change are issued.
Provide excellent customer service, addressing patrons' needs positively and effectively.
Direct guests to the nearest ticket taker as needed.
Reconcile all funds received from ticket sales at the end of each shift.
Maintain precise and clear records of all transactions.
Uphold confidentiality standards.
Perform additional duties and responsibilities as assigned.