Usher (Seasonal)

National Park Service • Vienna, VA

1d • Onsite

About The Position

The Usher serves in a front-of-house position at the Filene Center, a performing arts theater, and has substantial contact with audiences. This seasonal position is with the Seasonal Staffing Office at Wolf Trap National Park for the Performing Arts. The seasonal period generally runs from March through December, but may vary due to weather, project needs, or funding. Anticipated entry on duty is April 2027. The position has an intermittent schedule: employees are subject to call and have no prescheduled work schedule. Work includes assigned performances, which involve night work, weekends, and lengthy days. The position may be filled under a temporary seasonal appointment not to exceed 1,560 hours or 1,039 hours, depending on the park and program. Employment may end at any time because of funding, project needs, performance, or other considerations.

Requirements

• Must be a U.S. Citizen or National.
• Appointment is subject to a background investigation and favorable adjudication.
• Males born after December 31, 1959, must be registered for Selective Service.
• Must participate in Direct Deposit.
• Must successfully pass the E-Verify employment verification check.
• Must wear a uniform and comply with National Park Service uniform standards.
• Must be available for an intermittent, on-call schedule with no prescheduled work schedule.
• Must be able to work outdoors in all types of weather and at night.
• By the announcement closing date, October 26, 2026, must qualify at the GS-03 level through at least six months of progressively responsible clerical, office, or other work indicating ability to acquire the knowledge and skills needed for the position; at least one year of education above high school; or a qualifying combination of education and experience.
• Applicants using education to qualify must submit transcripts. Foreign education must be evaluated by a qualified credential interpretation organization as equivalent to U.S. education.
• Must be able to stand for lengthy periods, alternate between sedentary and active work, and perform some lifting, bending, and stair climbing.

Responsibilities

• Greet, direct, inform, and assist patrons with facility orientation and complaint resolution.
• Communicate clearly and tactfully with patrons and fellow staff members.
• Resolve patron complaints concerning performance and environmental issues within the theater.
• Work all assigned performances, including night work, weekends, and lengthy days.

Benefits

• Federal employees and their families have access to a comprehensive benefits package; eligibility depends on position type and whether the position is full-time, part-time, or intermittent. Contact the hiring agency for specific benefits.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED