Usher - Fort Bend Epicenter
About The Position
Fort Bend is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Rosenberg, TX. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. Fort Bend Epicenter is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun. SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.
Requirements
- Must be outgoing and able to provide exceptional customer service
- Must be able to adhere to a schedule, arrive on time for events and stay for the duration of events
- Must be able to successfully complete provided on-the-job training
- Ability to learn venue layout and operating guidelines
- Must be at least 18 years of age
Responsibilities
- Greets guests and assists them in finding their seats
- Assists guests with locating exits and amenities such as restrooms and food & beverage locations
- Assists any ADA guests or any other special needs to and from their seats
- Ensures all walkways, aisles and designated seating areas are clean and free of debris
- Calmly assists with disputes involving tickets and seats
- Assists with guest complaints or concerns and reports to management
- Monitors events for unruly behavior and reports to management
- Watches for safety or security issues and reports to management
- Assist and transport guests as needed around the facility during event
- Performs other work-related duties as assigned by management
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
