Usher - Borgata

MGM Resorts International • Boynton Beach, FL

1d • Onsite

About The Position

The SHOW comes alive at MGM Resorts International. Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
Ready to be the face of unforgettable experiences? As an Usher, you’re more than a guide—you’re a memory‑maker. Through heartfelt welcomes and exceptional service, you connect with guests on a personal level, owning every interaction and creating “WOW” moments they’ll carry with them long after their stay.

Requirements

• Work varied shifts, to include weekends and holidays is Required

Nice To Haves

• High School Diploma or GED is Preferred

Responsibilities

• Review tickets to ensure correct event information
• Greet guests with eye contact, a smile and a friendly, welcoming greeting
• Advise supervisor and/or management of all unusual customer concerns
• Maintain awareness of crowd situations
• Maintain a working relationship with all departments, staff and vendors associated with the venue
• Provide any post event feedback to supervisor and/or management upon request
• Recognize, resolve, and/or report issues and safety concerns that could contribute to guest, staff, and/or vendor experience
• Retain event information provided during pre and post event briefing(s) as well as information provided regarding the property’s restaurants, services, shows and events

Benefits

• Opportunities for professional development and career advancement including networking opportunities, and community volunteer programs
• A supportive and collaborative work environment
• Wellness incentive programs to help you stay healthy physically and mentally
• Companywide discounts on hotel, entertainment, shopping, and food & beverage
• Exclusive discounts with our corporate partners on travel, electronics, online shopping, and beyond
• Complimentary meal in our employee dining room, where you can savor a variety of delicious and healthy options throughout the day
• Free on-site parking, making your commute hassle-free and convenient
• medical, dental, vision, life insurance, 401(k) plans, and time off plans

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED