Usher/Ticket Taker - Bowery Presents
AEG Worldwide•New York, NY
•Onsite
About The Position
The Usher/Ticket Taker is responsible for providing excellent customer service at all events, while providing directions and scanning tickets. The Usher/Ticket Taker is also responsible for greeting guests, assisting guests with finding their seats, controlling access points, and assisting guests when issues/problems arise.
Requirements
- A minimum education level of: High School Diploma or its equivalency
- A minimum of 0-1 years of related work experience
- Able to work efficiently in a fast-paced environment
- Exemplify a strong commitment and willingness to provide excellent customer service
- Maintain a neat, clean and professional appearance
- Possess strong interpersonal and communication skills
- Sound judgement; able to make sound decisions
- Available to work evenings, weekends, and holidays
Responsibilities
- Assist guests with directional and informational inquiries by demonstrating strong knowledge of the facility and event(s).
- Communicate in a professional manner with other building staff, clients, guests, supervisors and corporate staff on important information.
- Work to effectively accommodate guests with disabilities, while complying with facility/event ADA requirements.
- Display a calm and attentive demeanor when rectifying issues with guests.
- Check and scan guest tickets upon entry to the facility/venue or section.
- Review guest tickets to direct them to the appropriate area.
- Control access points to prevent unauthorized entries.
- Report any activities or behaviors that conflict with facility/event policy or code of conduct to supervisor or Event Manager.
Benefits
- This position may be eligible for benefits (ACA qualification).
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
