User Researcher II

Renaissance Learning North America

6d • $82,200 - $113,100 • Remote

About The Position

Under general supervision, conduct research efforts and develop clear stories from insights that support partner and team alignment on user-focused goals. This includes collaborating with UX designers, product owners, product managers, and engineers to discover opportunities for future products and validate designs for product optimization.

Requirements

• Degree in Human-Computer Interaction, Anthropology, Social Science, Design Research, Psychology, Cognitive Science or related field
• 3-5 years of experience in UX Research or equivalent combination of education and experience
• Proficiency in qualitative research methods including interviews, contextual inquiry and observational studies
• Working knowledge of quantitative research methods including survey design and basic statistical analysis
• Familiarity with mixed-methods research approaches
• Experience with evaluative research including usability testing and heuristic evaluation
• Exposure to generative and exploratory research techniques
• Ability to execute research protocols and discussion guides
• Experience with participant recruitment and screening
• Understanding of research ethics and informed consent practices
• Experience conducting research with diverse user groups
• Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Nice To Haves

• Portfolio showcasing research projects, methodologies applied, and measurable impact on product outcomes

Responsibilities

• Design, plan, and execute end-to-end research studies using appropriate qualitative and quantitative methodologies with guidance from senior team members
• Conduct and synthesize research projects including user interviews, usability testing sessions, surveys, card sorting, and contribute to A/B testing initiatives
• Synthesize research findings into clear, actionable insights and present recommendations to cross-functional teams with a compelling, influential story.
• Analyze insights from research sessions to identify key opportunities and user needs
• Works collaboratively and communicates effectively with peers and managers
• Monitor and analyze user behavior metrics and usability benchmarks with support from senior researchers
• Support the evaluation and optimization of research methodologies to improve quality and efficiency of insights
• Assist with research operations including participant recruitment, scheduling, and research repository maintenance

Benefits

• World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth
• Health Savings and Flexible Spending Accounts
• 401(k) and Roth 401(k) with company match
• Paid Vacation and Sick Time Off
• 12 Paid Holidays
• Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program
• Tuition Reimbursement
• Life & Disability Insurance
• Well-being and Employee Assistance Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level