User Researcher

HoYoverse•Los Angeles, CA

8d•$80,000 - $130,000•Hybrid

About The Position

HoYoverse is committed to providing immersive virtual world experiences to players around the world. We have brought fans popular games including Genshin Impact, Honkai: Star Rail, Honkai Impact 3rd, Tears of Themis, and Zenless Zone Zero, as well as a wide range of entertainment content. Community is at the heart of everything we do. We are devoted to engaging fans and fostering an enthusiastic and inclusive global community. Pushing the boundaries of imagination, we consistently explore cutting-edge game development technologies. In the future, we will continue to expand our content production, technology research, and publishing duties through operations in offices in Singapore, Montreal, Los Angeles, Tokyo, Seoul, and other areas. When you apply to a position with HoYoverse, we will process your personal data. To learn more, please review our comprehensive Global Applicant and Candidate Privacy Policy.

Requirements

Passionate about games and the games industry, experience with a variety of games genres, understand player psychology.
Able to apply the appropriate research methodologies to meet the product needs.
Down to earth, meticulous, observant, reflective, good communicator, strong sense of responsibility, strong execution ability.
Good learner, self-driven, logical, objective, rigorous, strong interpersonal skills and teamwork spirit.

Nice To Haves

In-depth understanding of anime games, and/or at least one core game genre is preferred.
Experience in various user research field, or experience with complete game projects is preferred.
1-3 years of prior experience in user research from gaming, tech, or adjacent field is preferred.
Mandarin proficiency is a plus.
Experience with designing or applying AI/LLM-based workflow is a plus.

Responsibilities

Responsible for user research projects at different stages of the game product life cycle, as well as global market research.
Collaborating with Shanghai office to work on research projects in U.S. office, owning the user research studies end-to-end, including stakeholder communication, research needs identification, methodology design, execution, analysis, report writing etc.
Conducting industry and competitor analysis, identifying industry trends, understanding product features and user needs, delivering actionable insights.