User Interface Designer III

NASA Jet Propulsion Laboratory

3d•$140,088 - $177,736•Onsite

About The Position

The Jet Propulsion Laboratory’s Data Science and AI Section performs scientific investigations, advanced technology research, engineering developments, and system implementations encompassing data analytics, artificial intelligence, and human-centered systems to support NASA's space exploration missions. The Human-Centered Design Group within this section designs user interfaces, workflows, and processes for the ground systems used by mission operations engineers to design NASA missions or command NASA spacecraft, and by scientists to understand remote sensing data and plan scientific campaigns. The Data Science and AI section at JPL is looking for a Human-Centered Designer /User Experience Designer III to join the Human-Centered Design Group. As a member of this group, you will have an opportunity to be involved with a highly diverse engineering and science team, designing Web, AR, and VR applications for mission design and operations.

Requirements

Typically requires a Bachelor's degree in Human-Computer Interaction, Interaction Design, or a related discipline with a minimum of 6 years of related work experience; or a Master's degree in a similar discipline with a minimum of 4 years of related work experience; or a PhD in a similar discipline with a minimum of 2 years of related work experience.
Demonstrated understanding of UX research methods, including for augmented reality and virtual reality
An understanding of Web, AR and VR design best practices
Understanding of AI ethical implications, uses, technologies and potential
A portfolio of design projects showing a strong human-centered approach and based on research.
Experience organizing and moderating both individual research sessions and group research.
Have a strong grasp of research methods and data analysis, both quantitative and qualitative.
Excellent organizational, communication, interpersonal and collaboration skills.
Storyboarding, wireframing, mockup and prototyping skills.
Understanding of Agile Scrum practices and philosophies
Software development skills for prototyping and front end production purposes
Experience creating AI-driven science interpretation applications, agents or technologies
Experience designing training programs or content, and understanding of didactic methodologies
A strong portfolio demonstrating ability to solve wicked problems using design methodology and communicate complex information in clean, simple ways.

Responsibilities

Requirements discovery, refinement and validation
Uncovering, identifying and communicating new use cases for the technologies
Designing interactions and interfaces for software
Designing processes and procedures for human workflows
Providing support and onboarding new users
Demonstrating the product to new teams and driving adoption through constant improvement.
Information architecture, service design and operations testing
Educating partners on the appropriate uses of AI and data science for their context.
Change management planning and processes, to help expert users adopt new ways of operating seamlessly.
Designing and implementing clear training programs and content
Designing and implementing internal communications products to explain complex concepts to specialized audiences
Discovering and defining the real problem to be solved, on behalf of the mission or project
Designing research studies, both short and long, to answer key questions
Developing research materials (scripts, low fidelity prototypes, etc)
Conducting research, alone or with help, on existing tools, workflows, behaviors, features and needs analysis.
Identifying unmet user needs and development opportunities
Helping the team prioritize and define the development roadmap
Writing and presenting findings to team
Design, prototyping, validating and refinement of the solutions identified as having merit.