Sr. User Interface Designer Analyst I (II)

PJM Interconnection • Audubon, PA

2d • Hybrid

About The Position

The UI (User Interface) Designer is responsible for the visual and interactive elements of digital products like websites and mobile apps. They will translate user flows and wireframes into polished, high-fidelity mockups, ensuring the interface is both aesthetically pleasing and highly intuitive. PJM employees work collaboratively to maintain the reliability of North America’s largest centrally dispatched electric grid and to operate one of the world’s largest competitive wholesale electricity markets. We seek talented candidates who thrive in a diverse, challenging and creative environment where they have opportunities to grow, learn new skills and build a career. Learn more about PJM by visiting the Learning Center. Discover your potential at PJM Interconnection! We are proud of our company’s history, culture and community. As the nation’s largest grid operator, the work we do every day requires every one of us. We recognize and appreciate the different abilities, backgrounds, perspectives, experiences, cultures and needs of each individual. If you're seeking a dynamic and supportive workplace that values innovation and creativity, we invite you to explore opportunities with our team.

Requirements

• Bachelor's degree in Graphic Design, Marketing, UI Design, Web Design or UX Design or equivalent work experience
• At least 5 years of experience
• Experience with website maintenance or creation
• Understanding of mobile first direction, as well as responsive design
• Experience with prototyping and mockup tools
• General understanding of HTML, CSS and Web content management systems
• Excellent customer service
• Excellent communication, written and oral
• Strong collaborations skills
• Ability to produce high-quality work products with attention to detail
• Ability to communicate effectively in a team environment
• Experience in quantitative and qualitative analysis
• Experience using verbal and written communications skills
• Ability to use Microsoft Office Suite (MS-Word, MS-Excel and MS-PowerPoint)

Nice To Haves

• Experience with Axure, Sitecore, and Qualtrics is a plus
• User Experience Certification is a plus

Responsibilities

• Coordinating with staff to understand requirements of new functionality and user needs
• Conducting user interviews to identify user needs and translate findings into actionable design improvements.
• Prototyping through wireframes and mock ups for user-centric experiences
• Updating corporate website and intranet with a content management system as needed
• Iterating on design improvements to drive UI consistency and meet user needs across platforms.
• Evaluating end-user workflows to enhance usability and efficiency for both administrators and external stakeholders.
• Establishing and maintaining UI patterns, components, and guidelines to ensure visual consistency across platforms
• Working with business users on any web content changes
• Utilizing a survey tool creating conditional content surveys
• Support the creation of surveys, polls and registrations

Benefits

• Medical, vision and dental insurance
• 401(k) plan with 100% employer match up to 5% of salary
• Non-elective 401(k) employer contribution
• Vacation and paid holidays
• Tuition reimbursement
• Life insurance
• Accidental death and dismemberment insurance
• Short-term and long-term disability coverage
• Business travel and accident insurance
• Child day care referral program
• Employee assistance program
• Adoption benefits recognized by the Dave Thomas Foundation for Adoption

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level