User Experience Strategist, Specialist

Vanguard • Charlotte, NC

1d • Hybrid

About The Position

At Vanguard, we don't just have a mission—we're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best. Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Requirements

• Five years related work experience
• Two years of User Experience or User Interface experience
• Undergraduate degree or equivalent combination of training and experience in a creative or technical field.

Nice To Haves

• Graduate degree preferred.

Responsibilities

• Creates user experience interface architecture strategies, and leads program-level initiatives to meet business and marketing goals. Leverages research, conceptualization, visual design, information architecture to resolve complex issues.
• Works with cross-divisional teams to coordinate and deliver design, prototype, and documentation to improve the user experience. Presents and recommends solutions to senior leaders, internal partners, and stakeholders.
• Researches the latest technology and devices including programming languages, network infrastructure, processes, web and mobile application development to produce efficient interactive solutions.
• Uses qualitative and quantitative analysis techniques to continually improve the user experience. Analyzes data and user feedback in order to make critical design decisions.
• Collaborates with cross-divisional teams and product owners to define user and business requirements. Partners with the development team through to execution.
• Participates in special projects and performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree