Director, User Interface/User Experience

Salesforce•Seattle, WA

1d•$197,300 - $344,700•Hybrid

About The Position

Salesforce is seeking a visionary and results-driven Director of User Experience Design to lead the Salesforce Developer Experience (DX) Design team. In this high-impact leadership role, you will define and execute the end-to-end design strategy for Salesforce’s suite of professional developer tools. You will oversee the user experience for game-changing innovations like Agentforce Vibes—our next-generation AI-driven developer canvas and agentic coding assistant—alongside core platform tools including Salesforce DX (SFDX), IDE extensions (VS Code/Code Builder), Lightning Web Components (LWC) tooling, Command Line Interfaces (CLI), and CI/CD developer workflows and tools. You will manage and grow a world-class team of DX-focused Product Designers and Design Engineers. You will partner closely with Platform Product Management, Software Engineering, Architecture, and Technical Content teams to turn complex technical workflows into elegant, intuitive, and performant developer tools.

Requirements

Hybrid Designer and Developer Expertise: Formal training and professional experience in both UX/Product Design and Software Development (e.g., degree in HCI/CS or dual career path as a Designer & Front-End/Full-Stack Engineer).
10+ years of total experience in UX Design, Product Design, or Developer Tooling.
5+ years in a direct people management/leadership role overseeing design teams, with a proven track record as an active "leader/doer."
Proven AI Fluency: 2+ years of hands-on experience actively building with, designing for, or developing against modern AI tools, LLMs, AI coding assistants, or agentic frameworks.
Developer Domain and Persona Expertise: Deep familiarity with developer jobs to be done (JTBD), workflows, mental models, and daily toolchains (IDE extensions, Git, CLI, CI/CD pipelines, APIs, and cloud platform environments).
Lead by Example with Hands-On Prototyping: Ability to write code to create high-fidelity, interactive prototypes to demonstrate UX vision to executive stakeholders and engineering partners.
Portfolio Required: Must show examples of design leadership, team mentorship, hands-on technical/coded artifacts, complex systems design, and AI-driven interfaces.
A related technical degree required.

Nice To Haves

Familiarity with the Salesforce Developer Ecosystem (Apex, Lightning Web Components, Salesforce DX, Metadata API, Data Cloud).
Active track record of contributing to developer tools, VS Code extensions, or open-source developer projects.

Responsibilities

Set the North Star: Formulate a multi-year user experience strategy for Salesforce Developer Tools, establishing a unified ecosystem across CLI, IDE extensions, cloud sandboxes, and AI-assisted canvases.
Build Instant Technical Trust: Partner with Product Managers, Software Engineers, and User Experience Designers to translate high-level UX vision into technically feasible, performant code architectures.
Lead by Doing: Balance strategic management with hands-on output. Actively build code-backed prototypes, conduct design and tech spikes, and experiment directly with emerging developer tooling patterns.
Pioneer AI-Driven Dev Tooling: Draw on deep, recent experience working with state-of-the-art AI tech, modern LLMs, and developer tooling integrations to shape Agentforce Vibes and other developer tools.
Design Human-Agent Interaction: Lead the paradigm shift for autonomous agentic workflows, prompt-to-code interfaces, context-aware inline assistance, and human-in-the-loop developer experiences.
Model Best Practices: Establish modern, AI-fluent design workflows within your team, demonstrating how generative tools and intelligent agents accelerate design-to-development cycles.
Mentor & Empower: Recruit, mentor, and retain a high-performing team of Product Designers, hybrid Design-Technologists, and User Researchers.
Design System Integration: Partner with the Salesforce Lightning Design System (SLDS) team to define specialized UI patterns and component libraries tailored for code editors, terminal interfaces, and canvas workflows.
Research & Developer Empathy: Oversee qualitative and quantitative developer research, while personally staying close to developer workflows to eliminate cognitive friction for everyone from junior developers to enterprise architects.