User Experience Researcher Intern

The Church of Jesus Christ of Latter-day SaintsSalt Lake, UT

About The Position

The User Experience/Product Research Intern will primarily be responsible for the support of planning, conducting, analyzing, and reporting research connected with a variety of Church products including mobile, web, and native applications; museums and visitor centers; curriculum and programs, manuals, and other materials. A successful research intern must be able to work independently on multiple concurrent projects, either alone or as a member of one or more collaborative teams. Must be a member of The Church of Jesus Christ of Latter-day Saints in good standing. This is a 1-year part-time or 3-month full-time position.

Requirements

  • Currently enrolled in a graduate program (completed bachelor's degree or about to start working on a master’s or Ph.D. in psychology, sociology, anthropology, cognitive science, instructional design, user experience, or other related social science fields)
  • Experience with participant interviews, observations, contextual inquiries, usability tests, focus groups, and surveys
  • Demonstrated ability to interpret and analyze research findings to identify patterns and trends
  • Strong interpersonal skills and the ability to communicate clearly, including strong writing skills
  • Ability to think critically, problem-solve, modify approaches in consideration of practical concerns, and accept and adapt to sudden changes in client priorities
  • Ability to engage participants in a conversation as they interact with products, websites, and applications (in person or online)
  • Ability to work independently in a fast-paced environment and to manage competing tasks, deadlines, requirements, and decisions
  • Ability to work with a variety of product teams to conceptualize their research questions, determine the proper research method, and plan and execute all necessary steps to provide high-quality research findings
  • Skills with common communication and analysis tools like Microsoft Outlook, Word, Excel, and Teams
  • Seek to understand the perspective of others

Nice To Haves

  • Experience working in culturally and linguistically diverse audiences and settings

Responsibilities

  • Support literature reviews
  • Support research design
  • Support design of surveys, interview, and observation protocols
  • Participate in local data collection site visits
  • Support interviews and observations
  • Support analysis of qualitative and quantitative data
  • Support the dissemination and application of research findings to multiple audiences including product teams, management, and General Authorities
  • Contribute to projects
  • Maintain project management documents and databases
  • Help colleagues solve problems
  • Review colleagues’ plans and products
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