User Experience Design Researcher

Exol•Wilmington, MA

3d•$96,000 - $132,000•Hybrid

About The Position

Symbotic is revolutionizing the supply chain industry with its AI-powered robotic technology platform. Our intelligent software seamlessly orchestrates advanced robots within a high-density, end-to-end system, reinventing warehouse automation for increased efficiency, speed, and flexibility. We are looking for a creative and skilled UX Designer with a minimum of 2 years of experience to design concepts, wireframes, and iteratively evolve them into high-fidelity designs for our supply chain robotics solutions. The ideal candidate will have a strong foundation in user-centered design principles, experience creating intuitive interfaces for complex systems, and a passion for translating user needs into engaging designs. You will collaborate with UX researchers, product managers, and engineers to deliver seamless and impactful user experiences for our robotic systems and software.

Requirements

Minimum of 2 years of professional experience in UX design, preferably with exposure to complex technical systems, robotics, or supply chain industries.
Bachelor’s degree in Design, Human-Computer Interaction, Graphic Design, or a related field.
Proficiency in design tools such as Figma, Sketch, Adobe XD, or similar for creating wireframes, prototypes, and high-fidelity designs.
Experience with prototyping tools (e.g., InVision, Figma, or Adobe XD) to create interactive mockups.
Strong visual design sense with attention to detail and aesthetics.
Excellent communication skills to present and justify design decisions to stakeholders.
Ability to iterate quickly based on feedback and work in a collaborative, fast-paced environment.

Nice To Haves

Familiarity with supply chain operations or robotics interfaces is highly desirable.
Experience designing for hardware-software integrated systems, such as robotics.
Knowledge of accessibility standards (e.g., WCAG) to ensure inclusive designs.

Responsibilities

Develop innovative design concepts that align with user needs and business goals for robotics interfaces and related software applications.
Produce clear and detailed wireframes to outline user flows, layouts, and interaction patterns for robotic systems and software interfaces.
Evolve wireframes into high-fidelity designs through iterative feedback loops, ensuring usability, accessibility, and visual appeal.
Work closely with UX researchers, product managers, and engineers to incorporate user insights and technical constraints into design solutions.
Build interactive prototypes to test and validate design concepts with stakeholders and end-users.
Partner with UX researchers to conduct usability tests, incorporating feedback to refine and improve designs.
Contribute to and maintain a consistent design system to ensure cohesive user experiences across products.
Keep current with UX design trends, tools, and technologies, particularly those relevant to robotics and supply chain applications.