Senior User Experience Researcher (UXR)

Bezos Academy•Seattle, WA

1d•Hybrid

About The Position

As the Senior User Experience Researcher (UXR) for a new direct‑to‑consumer initiative at Bezos Academy, you will play a defining role in how we understand parents, families, and early learners. Focusing on parent and caregiver-facing experiences, you will uncover how software and AI can meaningfully support them and early childhood development. You will help build a new venture from the ground up by leading and executing research that directly informs product strategy and feature priorities. You will work closely with designers, product managers, and curriculum experts to conduct studies, synthesize insights, and create shared clarity across the team. From exploration to launch and iteration, your work will guide what we build, why we build it, and how it comes to life. Your research will help ensure we are giving parents thoughtful, guided support as they navigate the early years of parenthood, with product experiences grounded in how babies, toddlers, and parents learn during the most critical years of brain development. This is an opportunity to lead our user research practices and shape a product alongside a mission‑driven team committed to meaningful impact for families and young children. More than anything, we are looking for someone excited by the opportunity to shape products at the frontier of where technology, learning science, and family life intersect.

Requirements

Bachelor’s degree or equivalent experience
Eight or more years of experience, including experience conducting UX research across mobile (iOS/Android) and/or web experiences, with a focus on consumer products
Proven track record of leading UX research that directly shapes product decisions in fast-moving, ambiguous environments, with strong judgment around prioritization, rigor, selection of methods, tradeoffs, and developing product recommendations in early-stage work
Deep expertise in qualitative research (e.g., interviews, diary studies, concept testing, usability) with the ability to integrate quantitative insights as needed
Familiarity with product counsel to ensure user research and new product development align with legal, regulatory, and compliance requirements
Skill in influencing cross‑functional partners and leadership, with exceptional written and oral communication
Experience collaborating closely with designers, product managers, and engineers throughout the design and development process, including early discovery, concept development, iteration and evaluation

Nice To Haves

Graduate degree in a relevant field
Experience working with parents and/or studying children ages 0–6 through user research or related fields such as early childhood education, developmental psychology, neuroscience, etc.

Responsibilities

Lead and execute research that directly informs product strategy and feature priorities.
Conduct studies, synthesize insights, and create shared clarity across the team.
Guide what we build, why we build it, and how it comes to life through research.
Ensure product experiences are grounded in how babies, toddlers, and parents learn during critical brain development years.
Lead user research practices and shape a product.
Operate as the sole or lead UX researcher in an early‑stage environment.
Help establish or scale a research practice within a small or growing team.