User Experience Research Intern (Summer 2027)

Love's Travel Stops & Country Stores•Oklahoma City, OK

3d•Hybrid

About The Position

The Love’s college internship program is frequently referred to as the best in Oklahoma City. This rapidly growing program provides opportunities for students in multiple areas of the business to receive employee level experience, not just busy work. Students also gain valuable knowledge that they can’t get in a classroom; they are guided through proper etiquette of a professional corporate setting. With a high percentage of full time offers, Love’s takes the time to invest not only in the students, but in their future. Over the course of the summer, Love’s interns also participate in the following activities: Tour of multiple business operations, Q&A sessions with executives, Participation in Greater Grads: InternOKC, Community volunteering activities, Social/Networking events, Classroom skills-based training, Mentor program, Structured performance feedback, Formal presentation to Love’s leadership. The Experience Design team at Love’s is looking for a student interested in User Experience (UX) Research for a summer internship. You will work with the team on research initiatives for an in-house mobile app and on various other projects and platforms. You will be exposed to all stages of the research process, from study design to presenting results, and with various research methods. This is a hybrid position. You will need to be able to be on-site in Oklahoma City during the internship to be eligible for this internship.

Requirements

HS Diploma or equivalent required
Currently enrolled in four-year university program, a sophomore level or above (pursuing a Bachelor’s Degree in a relevant field such as Psychology, HCI, Design, Cognitive Science or Computer Science).
Working knowledge of Microsoft Office tools (e.g., Word, Excel, PowerPoint)
Good organizational skills, including prioritization and time management
Team player with the ability to work with others in a high-energy, fact paced environment
Analytical and creative thinking; written and verbal communications skills
Interest in gaining experience with UX Research and UX processes
Requires prolonged sitting, some bending and stooping.
Occasional lifting up to 25 pounds.
Manual dexterity sufficient to operate a computer keyboard and calculator.
Requires normal range of hearing and vision.

Nice To Haves

Past Internship experience a plus but not necessary
A portfolio of past work (research or design) is a plus
Knowledge of research methods and principles is a big plus

Responsibilities

Learn the technologies, strategies and research techniques we use here at Love’s
Assist with research including usability testing, interviews and eye tracking
Develop research plans, guides and set up for studies
Analyze and interpret data, report the results and present to stakeholders
Other duties assigned as needed