User Experience Designer 2

T-Rex Solutions•Annapolis Junction, MD

11d•$120,000 - $160,000•Onsite

About The Position

Are you ready to make a significant impact by supporting critical national security infrastructure? T-Rex Solutions is looking for a fully cleared User Experience Designer 2 to join our dynamic team at Ft. Meade, MD in support of the Intelligence Community.

Requirements

Hands-on experience conducting usability testing, interviews, and/or contextual inquiry directly with end users.
Comfortable assisting research sessions alongside a UX lead.
Working knowledge of both qualitative discovery methods (usability testing, contextual inquiry) and quantitative data collection methods (surveys, analytics review, A/B testing, card sorting, tree testing, session observation).
Strong note-taking and data organization skills where they are able to capture and structure raw findings accurately for leadership synthesis and analysis.
Reliable, detail-oriented execution of research protocols with minimal need for independent research strategy or stakeholder presentation.
Bachelor's and 10 years of related experience.
Active TS/SCI w/ FSP required within 7 years.

Nice To Haves

Experience independently running research studies end-to-end (objective-setting, study design, execution, and synthesis) is a plus.
Demonstrated experience is a plus.
Comfort operating with ambiguous, evolving requirements typical of mission/IC environments that is able to define research questions when none is handed to them is a plus.

Responsibilities

Support the UX Lead by conducting user research sessions (interviews, usability tests, contextual inquiries) to collect raw behavioral and attitudinal data.
Execute discussion guides, screeners, and research protocols as defined by the UX Lead.
Observe and document user behaviors, pain points, and patterns during sessions, distinguishing what users say from what they actually do or need.
Administer quantitative data collection methods (surveys, card sorting, tree testing) in support of research plans set by the UX Lead.
Compile and organize raw research data (notes, session artifacts) into clean, structured formats for UX lead to synthesize.
Analyze user requirements to derive software design and performance requirements.
Debug existing software and correct defects.
Provide recommendations for improving documentation and software development process standards.
Design and code new software or modify existing software to add new features.
Integrate existing software into new or modified systems or operating environments.
Develop simple data queries for existing or proposed databases or data repositories.
Write or review software and system documentation.
Serve as team lead at the level appropriate to the software development process being used on any particular project.
Design or implement complex database or data repository interfaces/queries.
Develop or implement algorithms to meet or exceed system performance and functional standards.
Assist with developing and executing test procedures for software components.
Develop software solutions by analyzing system performance standards, confer with users or system engineers; analyze systems flow, data usage and work processes; and investigate problem areas.
Modify existing software to correct errors, to adapt to new hardware, or to improve its performance.
Design, develop and modify software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design.
Design or implement complex algorithms requiring adherence to strict timing, system resource, or interface constraints; Perform quality control on team products.
Implement recommendations for improving documentation and software development process standards.
Oversee one or more software development teams and ensure the work is completed in accordance with the constraints of the software development process being used on any particular project.
Confer with system engineers and hardware engineers to derive software requirements and to obtain information on project limitations and capabilities, performance requirements and interfaces.
Coordinate software system installation and monitor equipment functioning to ensure operational specifications are met.
Recommend new technologies and processes for complex software projects.
Serve as the technical lead of multiple software development teams.
Select the software development process in coordination with the customer and system engineering.
Ensure quality control of all developed and modified software.
Delegate programming and testing responsibilities to one or more teams and monitor their performance.
Operate in an agile development environment requiring the delivery of User Experience feedback on a weekly basis.
Conduct User Experience research and optimization.
Create final visual designs, storyboards, interaction flows, and interface guidelines.
Take a user-centered approach in crafting design solutions that meet both user needs and product strategy requirements.
Work with Product Owners to rapidly prototype and iterate on multiple design solutions.
Review final implementation with front-end developers to insure design standards are followed.
Work across teams and communicate effectively with stakeholders within various customer bases to provide inspiration and constructive feedback to other Designers.
Leading project life cycle design including interviewing customers, clearly articulating customer requirements to design team, creating visual designs/prototypes, presenting information to customers, and helping solve and clarify questions and problems.
Manage several diverse engineering teams in conducting User Experience research and optimization.