Tax Innovation Delivery Experience (TIDE) - User Experience Design - Associate - Summer/Fall 2027

PricewaterhouseCoopers•Rosemont, IL

12d•Onsite

About The Position

As a Tax Innovation and Delivery Experience User Experience Design Associate, you will engage in creating user-centric design solutions that enhance brand experiences and drive customer engagement. Within our Tax practice, you will navigate the complexities of the global tax landscape, helping clients optimize their tax strategies and seize opportunities. This role involves contributing to projects that require creativity and strategic thinking, allowing you to develop innovative solutions that align with client needs. As an Associate, you will focus on learning and contributing to client engagements while developing your skills and knowledge to deliver quality work. You will be exposed to clients, learning how to build meaningful connections and manage projects effectively. This role encourages curiosity and adaptability, providing opportunities for personal growth and the development of your personal brand. You will be expected to anticipate the needs of your teams and clients, embracing challenges as opportunities for growth. In this role, you will collaborate with a diverse team to deliver impactful design solutions, enhancing user experiences across various touchpoints. Your work will contribute to the broader objectives of the Tax practice, supporting clients in navigating an ever-changing tax environment.

Requirements

Currently pursuing or have completed a Bachelor's degree
At least a 3.0 overall GPA
Client service associate positions are entry-level roles and job seekers have completed or are in the process of completing their final academic year of educational requirements

Nice To Haves

Preference for at least one of the following fields of study: Design, Graphic Design, Computer Graphics, Visual Communication, Digital Communications and Media/Multimedia, Computer Engineering, Computer and Information Science, Management Information Systems, Information Technology
Preference for a 3.5 overall GPA
Leveraging AI to create efficiencies, innovate ways of working and deliver distinctive outcomes
Excelling in creative design and user experience research
Demonstrating proficiency in user interface prototyping and usability testing
Engaging in human-centered design to enhance user satisfaction
Utilizing intellectual curiosity to drive innovative design solutions

Responsibilities

Engaging in creative design processes to develop user-centric solutions that enhance brand experiences
Conducting user research and usability testing to gather insights and improve design effectiveness
Collaborating with teams to map user journeys and optimize interactions across various touchpoints
Utilizing human-centered design principles to address user needs and expectations
Developing user interface prototypes to demonstrate design functionality and gather stakeholder feedback
Applying intellectual curiosity to explore emerging technologies and innovative design strategies
Participating in design development through iterative prototyping and feedback integration
Supporting client engagements by contributing to the delivery of tailored tax services through design solutions