User Experience Associate Consultant (Graduating Dec. 2026 - Summer 2027)

CapTech ConsultingRichmond, VA
$80,000 - $84,000Hybrid

About The Position

As a recent graduate joining our Customer Experience (CX) team at CapTech as a User Experience (UX) Associate Consultant, you will help create intuitive, impactful, and accessible digital experiences. Our UX Consultants are passionate problem solvers who strive to produce elegant solutions to complex business challenges, all while honing their craft and growing in their careers. They stay up to date with the latest tools and methods for designing digital products and services, and they approach additional training in these areas with curiosity and enthusiasm. Our consultants have opportunities to work with Fortune 500 corporations across a variety of industries, broadening their exposure to a wide array of cutting-edge technologies. You will receive hands-on, client-facing experience along with on-the-job training including a client-simulated college hire boot camp. CapTech is committed to offering UX Associate Consultants growth opportunities through our coaching culture and mentoring by our Subject Matter Experts.

Requirements

  • Graduating in December 2026 or May 2027 with a Bachelor’s or +1/accelerated masters degree in Design, Information Science, or HCI or a similar field of study.
  • A portfolio of project work examples must be submitted in order to be considered. Please provide a portfolio password, if needed.
  • Strong communication skills, both oral and written, are essential for effective collaboration and clear exchange of ideas with clients and team members.
  • A keen analytical mind and effective problem-solving skills, coupled with a strong desire to learn and grow professionally.
  • Demonstrated collaboration through coursework, internships, or team-based projects.
  • Curiosity about emerging technologies, including AI-powered design tools and workflows.
  • Graduate students only considered if they went straight to grad school from undergrad and have no prior full-time work experience, otherwise please refer to our experienced hire postings at https://www.captechconsulting.com/careers/captech-experiencedhires
  • Applicants must be authorized to work directly for any employer in the United States without visa sponsorship.

Nice To Haves

  • Proficiency in tools such as Figma and Adobe CC is strongly desired, with working knowledge of Accessibility best practices a plus.
  • Ability to properly leverage generative AI tools for efficiency in workflow is desired.
  • Hands-on experience exploring AI-powered prototyping and design tools to rapidly generate concepts, user flows, wireframes, or interactive experiences is a plus.
  • Familiarity with design systems, reusable components, and modern product design workflows.
  • Ability to explain design decisions and connect solutions to user and business needs.

Responsibilities

  • Contributing to the creation of user-centered digital experiences through information architecture, wireframes, prototypes, and interface designs.
  • Applying usability, accessibility, and interaction design best practices to solve complex business challenges.
  • Supporting user research and usability testing efforts and helping translate findings into design recommendations.
  • Collaborating with designers, developers, analysts, and clients throughout the design process.
  • Creating and presenting clear, compelling deliverables that communicate design rationale and recommendations.
  • Staying current on design, technology, and AI-enabled workflow trends and evaluating their relevance to client solutions.

Benefits

  • Generous time off
  • Health coverage
  • Disability insurance
  • Paid family leave
  • Learning & Development – Programs offering certification and tuition support, digital on-demand learning courses, mentorship, and skill development paths
  • Modern Health –A mental health and well-being platform that provides 1:1 care, group support sessions, and self-serve resources to support employees and their families through life’s ups and downs
  • Carrot Fertility –Inclusive fertility and family-forming coverage for all paths to parenthood – including adoption, surrogacy, fertility treatments, pregnancy, and more – and opportunities for employer-sponsored funds to help pay for care
  • Fringe –A company paid stipend program for personalized lifestyle benefits, allowing employees to choose benefits that matter most to them – ranging from vendors like Netflix, Spotify, and GrubHub to services like student loan repayment, travel, fitness, and more
  • Employee Resource Groups – Employee-led committees that embrace and incorporate diversity and inclusion into our day-to-day operations
  • Philanthropic Partnerships – Opportunities to engage in partnerships and pro-bono projects that support our communities
  • 401(k) Matching – Generous matching and no vesting period to help you continue to build financial wellness
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