User Experience Architect (Hiring Event)

National Geospatial-Intelligence Agency • Springfield, VA

10d

About The Position

User Experience Architects apply user-centered design principles to build seamless, consistent, and desirable interfaces for NGA enterprise systems. This position serves on the Security and Installations (SI) team, delivering enterprise applications, workflow automation, and modern collaboration solutions that improve business operations and user experience for SI and NGA stakeholders.

The role focuses on organizing, modernizing, and sustaining business applications and content structures to improve access to information and reduce reliance on outdated legacy solutions. It provides expertise in enterprise content, applications, and workflows within SharePoint Online and the broader Microsoft 365 environment. The position supports the assessment, documentation, and transition of legacy or semi-custom applications, workflows, and web capabilities, including solutions built with Nintex, Nitro Studio, and custom SharePoint tools. Migration planning should account for business continuity, governance, user adoption, and long-term sustainment.

The role supports Microsoft 365 Power Platform solutions, including Power Apps and Power Automate, and may use HTML, CSS, JavaScript, and Python to support transitions, maintain existing capabilities, and extend functionality. It works with SI leadership, business owners, customers, and technical partners to identify modernization opportunities, define requirements, and deliver solutions that improve efficiency, standardization, and mission support. The position also requires experience with records management as an information officer, including office record plans and annual inventories.

Requirements

• U.S. citizenship is required.
• Must be able to obtain and retain a Top Secret security clearance with access to Sensitive Compartmented Information (SCI), and must undergo a Counterintelligence Polygraph examination.
• Must meet NGA fitness-for-employment standards and submit to required drug testing; employees are also subject to periodic random examinations.
• Demonstrated experience designing, developing, and supporting business solutions using Microsoft 365, including SharePoint Online and Power Platform (Power Apps, Power Automate, and Power BI).
• Extensive experience with legacy SharePoint 2019 and SharePoint Subscription Edition (SPSE), including JSLink technology, to complete migrations across multiple fabrics.
• Demonstrated ability to engage customers, stakeholders, and leadership to identify needs, define requirements, deliver user-focused solutions, and support trusted-data use for decision-making.
• Strong experience organizing business content, workflows, forms, and collaboration spaces to improve usability, maintainability, and long-term sustainment.
• Demonstrated records management experience as an information officer, including leading and consulting on office record plans and annual inventories.
• Meet the education and experience requirement through one of the following: a bachelor's degree in a specified related field; at least 24 semester hours of relevant coursework plus related experience totaling four years; or at least four years of related experience in interactive design, user testing, front-end development, or a related field.
• IT-related experience demonstrating attention to detail, customer service, oral communication, and problem solving.
• Must comply with annual Security Financial Disclosure Report (SF-714) requirements for employees with SCI access under NGA cognizance.

Nice To Haves

• Working knowledge of legacy or complementary workflow and forms tools such as Nintex and Nitro Studio.
• Experience in a dynamic, multitasking environment and ability to adapt quickly to changing priorities, requirements, and deadlines.
• Demonstrated ability to modernize or transition legacy business applications, workflows, and reporting solutions to more sustainable enterprise platforms.
• Strong experience organizing business content, workflows, forms, and collaboration spaces to improve usability, maintainability, and long-term sustainment.

Responsibilities

• Design, develop, and support business solutions using Microsoft 365, including SharePoint Online and Power Platform.
• Organize, modernize, and sustain enterprise content, applications, workflows, forms, and collaboration spaces.
• Assess, document, and support the transition of legacy or semi-custom applications, workflows, and web capabilities.
• Support migration planning that addresses business continuity, governance, user adoption, and long-term sustainment.
• Use HTML, CSS, JavaScript, and Python as needed to support transitions, maintain capabilities, and extend functionality.
• Work with SI leadership, business owners, customers, and technical partners to identify modernization opportunities and define requirements.
• Deliver user-focused solutions that improve efficiency, standardization, mission support, and access to trusted data for decision-making.
• Apply records management principles to lead and consult team members on office record plans and annual inventories.
• Conduct user-centered design activities, including gathering, validating, analyzing, and defining requirements; research and best-practice reviews; user engagements and testing; and prototyping.

What This Job Offers

• Job Type: Full-time