User Data Growth Analytics Lead

Resmed•San Diego, CA

13d

About The Position

At Resmed, the User Data Growth Analytics Lead transforms how the company understands and grows its connected-device user base. The role leads the measurement framework for user engagement, retention, and expansion, linking those dynamics to demand and revenue. It collaborates with Finance, Product, Marketing, Commercial, Data, and Technology teams to connect insights from digital platforms, including myAir and AirView, with financial performance. The role shapes trusted metrics, forecasting models, and analytics products that connect patient engagement to commercial outcomes, using a consumer-first approach and experimentation to move quickly from analysis to action. The lead builds and evolves KPIs, cohort and lifecycle analyses, forecasts, curated datasets, dashboards, and regular performance tracking. It explains what drives user behaviors and changes in metrics, identifies growth opportunities, estimates the potential financial impact of strategic efforts, and presents actionable insights to leadership. The role also represents Retain & Expand analytics in leadership forums, contributes to business planning, and guides discussions about measuring success across Resmed’s evolving user base. Resmed describes its work as shaping connected health technology to help people live healthier, more connected lives through better sleep and respiratory care. The company offers competitive pay, flexible work arrangements, and programs supporting personal and professional growth. The stated annual pay range is USD 117,000–175,000; compensation varies by location, qualifications, experience, skills, and internal equity. Eligible employees may participate in incentive compensation programs, subject to plan terms and eligibility requirements.

Requirements

Bachelor’s degree in Business, Finance, Economics, Statistics, Data Analytics, Computer Science, or a related field.
At least 7 years of experience in business intelligence, growth, or user analytics, including leadership of complex analytical programs or teams.
Expertise with large longitudinal datasets, lifecycle and retention analysis, and driver-based forecasting.
Advanced SQL and analytical skills.
Proficiency with Power BI or Tableau, Excel, Python, or similar tools.
Strong business and financial acumen, with the ability to translate behavioral data into forecast impact.
Demonstrated ability to align cross-functional stakeholders and influence decisions through clear, data-driven narratives.
Comfort working in ambiguity, a curious mindset, and a collaborative style that turns analytics into outcomes.

Nice To Haves

Experience in fast-moving consumer technology, subscription, or app-based businesses.
Experience connecting user or customer behaviors to demand, lifetime value, or revenue drivers.
Familiarity with enterprise data governance and regulated datasets.

Responsibilities

Own and evolve the user-base measurement framework, defining KPIs for engagement, retention, and experience enhancement across connected platforms.
Build cohort and lifecycle analyses to explain user behaviors, identify growth opportunities, and clarify drivers of retention and churn.
Connect user dynamics and engagement or retention metrics to commercial performance, demand, and revenue outcomes.
Partner with Product, Marketing, Finance, and Commercial teams to analyze performance, identify growth and retention drivers, and align on actions to improve outcomes.
Elevate insights to leadership to inform strategic decisions, support cross-functional accountability, and strengthen business performance.
Collaborate with Data and Technology partners to improve data quality, streamline KPI governance, and develop reliable curated datasets and dashboards for self-service analytics.
Discover opportunities, test hypotheses, measure results, and refine strategies based on findings.
Develop models to estimate the potential impact of strategic efforts, including how changes in retention, resupply, or engagement could affect revenue or cost efficiency.
Provide regular tracking and interpretation of performance trends, explain why metrics shift, and recommend follow-up actions.
Represent Retain & Expand analytics in leadership forums, act as a strategic partner in business planning, and guide discussions on measuring success across Resmed’s evolving user base.

Benefits

Medical, dental, vision, life, AD&D, and disability insurance.
HSA and FSA.
Commuter benefits and sleep care management.
401(k) and ESPP.
EAP and tuition assistance.
Time off; details are to be updated by the agent based on recruiter input.
14 paid company holidays.
Up to 14 weeks of primary caregiver leave or 2 weeks of secondary caregiver leave.
Flexible work arrangements.
Programs supporting personal and professional growth.
Eligible employees may have the opportunity to participate in incentive compensation programs, subject to applicable plan terms and eligibility requirements.