User Access / Integrations Analyst

Meadville Medical Center•Meadville, PA

2d•Onsite

About The Position

This role involves communicating with Analysts to ensure user access is set up appropriately and accurately according to HIPAA regulations. The position supports Meditech application software with a strong understanding of module functionality related to access and integration. Responsibilities include troubleshooting user access issues, assisting with updates and support of system integration with the Patient Portal, and communicating project status updates to Team Leaders. The analyst will also coordinate and oversee testing and delivery of software changes, assist in developing training materials, and demonstrate good judgment in handling complex situations.

Requirements

A minimum of seven years’ experience in application support as programmer, analyst, accounting, or a healthcare related field.
This individual needs to be highly trained in all aspects of the Meditech System.
Must be able to implement, maintain and support specific Meditech applications.
Analyzes processes which relate to these applications and consult with users regarding improvements to maximize efficiency.
Must be able to communicate and effectively exchange information with Information Systems staff, other Meadville Medical Center staff, physicians, physician office staff, and other customers.

Nice To Haves

A 2-4 year degree in Computer Science from College or University is preferred.
The working knowledge of Personal Computers (workstations and servers) is preferred.

Responsibilities

Communicates with Analysts on key issues ensuring user access is set up appropriately and accurately according to HIPAA regulations.
Supports Meditech application software with a firm understand of module functionality related to access and integration.
Provide support by troubleshooting issues related to user access.
Assists in the updates and support of system integration with Patient Portal.
Effectively communicates project status updates to Team Leaders.
Demonstrates the ability to set priorities and completes assignments within acceptable time limits.
Coordinates and oversees the testing and delivery of custom or standard software changes including major software upgrades.
Assists in the development of training materials to educate users in a proficient manner.
Demonstrates good judgment in handling situations not covered by written or verbal instructions.
Must be available for after hours on-call coverage for patient care critical interface issues.