User Access Coordinator

IntellaTriage•Brentwood, TN

7h•Onsite

About The Position

We're looking for a highly organized, reliable coordinator to manage access requests and keep things moving. This role is not technical — it's about tracking requests, communicating clearly, and following up consistently to make sure nothing falls through the cracks. If you're detail-oriented, persistent, and good at keeping things organized, you'll do well here. This role is a great fit if you are someone early in their career looking to build experience, someone who enjoys structured, repeatable work, and someone who takes pride in being dependable and organized. This role is not a fit if you are looking for a technical or engineering role, struggle with repetitive tasks, or need constant supervision to stay on track. Success in this role means requests are tracked accurately and updated in real time, follow-ups happen without needing reminders, very few requests are missed or delayed unnecessarily, and overall turnaround time improves because requests are actively managed.

Requirements

Strong attention to detail
Comfortable working in structured tracking tools (Excel or similar)
Clear, professional written communication
Ability to stay organized across many open items
Consistent follow-through and reliability

Nice To Haves

Experience in an administrative, coordinator, or support role
Experience working with external partners or clients

Responsibilities

Track and manage a high volume of requests using a shared tracking system
Send and respond to emails to request information and follow up on outstanding items
Monitor open requests and follow up regularly until they are completed
Keep all tracking data accurate and up to date
Identify delays and flag issues that need escalation
Use templates and standard processes to keep communication consistent

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