User Acceptance Testing (UAT) Manager

E LogicLittle Rock, AR

About The Position

E-logic is seeking a highly qualified User Acceptance Testing (UAT) Manager to lead comprehensive software testing efforts supporting a major state government health and human services platform. In this role, you will oversee the UAT lifecycle for the Arkansas Integrated Eligibility System (ARIES), which manages critical eligibility and benefit issuance for programs such as Medicaid, CHIP, SNAP, and TEA. As the primary vendor point of contact, you will interface directly with State UAT Leadership, manage a dedicated team of UAT Leads and Testers, and ensure all deliverables align with CMS Testing Framework standards.

Requirements

  • Minimum of 3 years of direct experience working on relevant projects supporting state human service programs (e.g., Medicaid, CHIP, SNAP, or TEA).
  • Minimum of 5 years of previous UAT experience on at least one massive eligibility engagement that supported multiple concurrent benefit programs.
  • Proven background in managing technical software testing teams within a government contracting framework.

Responsibilities

  • Provide overall direction to the vendor UAT team and closely collaborate with the State UAT Manager and project stakeholders.
  • Author, maintain, and execute a comprehensive UAT Project Plan detailing onboarding, tools training, policy reviews, and eligibility application training timelines.
  • Review and approve all test plans, test cases, and test scripts to ensure 100% compliance with system designs.
  • Oversee the team's use of key technical tools including SpiraPlan, JIRA, Smart Bear, SoapUI, Selenium, and various database management platforms.
  • Deliver comprehensive weekly status reports (covering accomplishments, resources, risks, and blockers) and lead monthly contract reviews.
  • Facilitate technical workshops, presentation reviews, and "tell, show, do" shadowing sessions during system transition phases.
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