User Acceptance Testing Manager (IT Manager 1)

State of Ohio • Columbus, OH

2d • $49 - $70 • Onsite

About The Position

The Ohio Department of Job and Family Services (ODJFS) Office of Information Services (OIS) is seeking a User Acceptance Testing (UAT) Manager. This role supports the Ohio Benefits Program by coordinating testing activities across state agencies, county partners, and vendor organizations. The UAT Manager will collaborate with IT staff, business owners, subject matter experts, and leadership teams to ensure testing efforts are aligned, organized, and effective. This is primarily an office-based role involving frequent communication with executives, project teams, and external stakeholders. The primary goal is to ensure system changes, enhancements, and releases meet business needs before deployment, thereby ensuring system quality, reducing defects, and helping the Ohio Benefits Program deliver reliable and accurate services to the public.

Requirements

• Option 1: Completion of undergraduate core coursework in computer science, or completion of undergraduate core coursework in any academic major which included at least one course in each of the following: advanced-level computer programming language (for example, COBOL, Delphi, Java, Powerbuilder, Visual Basic, Pl 1, SAS PCS, Pacbase, Full Visual Suite, Designer 2000, Developer 2000, C, C++, Visual C, ECL, or Visual Studio), logic-based mathematics, data base concepts (for example, Oracle, Microsoft Access, Paradox, Sybase, IMS DB, DB2, Cache, DMS, or RDMS), computer systems analysis & design, & basic data processing concepts; AND Additional 6 1/2 years (78 mos.) exp. commensurate with job duties to be performed & knowledges & skills required as outlined in approved position description on file for position to be filled as advertised in job posting; AND 18 mos. exp. in performing project management functions as defined in series purpose.
• Option 2: 8 1/2 years (102 mos.) exp. commensurate with job duties to be performed & knowledges & skills required as outlined in approved position description on file for position to be filled as advertised in job posting; AND 18 months exp. in performing project management functions as defined in series purpose.
• Option 3: 12 mos. exp. as Information Technology Supervisor 3, 64119, or equivalent.
• Option 4: In offices of statewide information technology policy & planning, positions require completion of undergraduate core coursework in computer science, or completion of undergraduate core coursework in any academic major which included at least one course in each of the following: advanced-level computer programming language (for example, COBOL, Delphi, Java, Powerbuilder, Visual Basic, Pl 1, SAS PCS, Pacbase, Full Visual Suite, Designer 2000, Developer 2000, C, C++, Visual C, ECL, or Visual Studio), logic-based mathematics, data base concepts (for example, Oracle, Microsoft Access, Paradox, Sybase, IMS DB, DB2, Cache, DMS, or RDMS), computer systems analysis & design, & basic data processing concepts; AND 3 yrs. exp. in utilizing word processing software; AND 3 yrs. exp. in utilizing internet browser(s) for research; AND 54 mos. exp. which included following: knowledge of information technology architecture components, developing information technology strategic plans, preparing & making presentations/public speaking, writing information technology related policy & procedures, preparing & monitoring budget, providing cost & resources estimates, & contract management; AND 2 yrs. exp. in utilizing e-mail system; AND 18 mos. exp. in project management or lead role on information technology project; AND 12 mos. exp. in utilizing spreadsheet software; AND 12 mos. exp. as Information Technology Supervisor 3, 64119, or equivalent.
• Option 5: The equivalent of Minimum Class Qualifications For Employment noted above.

Responsibilities

• Direct and manage the User Acceptance Testing function for the Ohio Benefits Program.
• Establish and enforce policies, standards, and procedures for UAT in alignment with State of Ohio IT governance and SDLC requirements.
• Manage resources, priorities, and timelines to ensure successful delivery of testing initiatives.
• Develop and implement UAT strategies, frameworks, and methodologies for system releases and enhancements.
• Ensure comprehensive test coverage across all program areas, including SNAP, TANF, and Medicaid.
• Define and enforce UAT entry and exit criteria and ensure readiness for production deployment.
• Supervise IT professionals, analysts, and/or contractors performing testing activities.
• Communicate testing status, risks, and outcomes to stakeholders and leadership.
• Monitor quality metrics and implement process improvements to enhance testing effectiveness.
• Prepare and deliver reports, dashboards, and briefings on testing progress, defect status, and release readiness.
• Identify, assess, and mitigate risks associated with testing activities and system deployments.
• Ensure compliance with State of Ohio IT policies, audit requirements, and applicable federal regulations.

Benefits

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree