Used Firearms Team Lead

Bass Pro Shops•Fort Smith, AR

8d•Onsite

About The Position

The Team Lead operates a business within a business, responsible for the daily operations of the used firearms business, encompassing buying, selling, and customer service. This role involves initiating all 4473 forms, conducting final checks of required forms before firearm transfers, and fostering a customer-satisfaction selling culture to achieve monthly sales goals and maximize profit through the buying, selling, and trading of pre-owned firearms.

Requirements

Minimum High School Diploma or equivalent experience.
2-4 years of experience.
Must be 21 years of age.
Safely handle firearms.
Knowledge of purchasing firearms through industry work or collecting.
Good understanding of retail and computer knowledge.
Background in current firearms models.
Ability to appraise and know the marketable value of used firearms.
Great work ethic and ability to multitask.
Local travel to purchase used firearms out of store.

Nice To Haves

Knowledge of fair market values.
Professional negotiation skills.
High degree of firearms identification knowledge.
Awareness of local auctions, estate sales, and other avenues of supply.
Knowledge of diverse shooting disciplines.
Knowledge of systems training.
Knowledge of selling skills/techniques.

Responsibilities

Evaluates and appraises used firearms, demonstrating knowledge of fair market values, professional negotiation skills, research, and firearms identification.
Manages used firearm inventory to obtain the highest percentage margin based on negotiated acquisition.
Initiates all 4473 forms with customers and conducts final checks of applicable company, state, and federal forms prior to firearm transfer.
Maintains inventory through daily buying and cultivating leads for potential gun collections, while staying aware of local auctions and estate sales.
Complies with all Local, State, and Federal firearms regulations as an employee of an ATF FFL licensed dealer.
Conducts monthly ATF compliance audits and company-required audits.
Merchandises used firearms and proactively arranges merchandise.
Partners with the Internet Specialist to recommend firearms for online posting that will achieve the highest potential margin and sell quickly.
Interacts and communicates with Regional Gun Library Managers and the corporate used firearm merchandising team.
Trains and educates Outfitters on acquiring and disposing of used firearms, current sales trends, policy and procedure updates, negotiation skills, and identifying used firearm values.
Participates in ongoing training including firearms and shooting product information, diverse shooting discipline awareness, systems training, compliance training, and selling skills.
Provides high-quality customer service on the sales floor, assists with customer phone calls, builds customer relationships, answers firearm questions, quotes prices, and handles customer issues with good judgment and logic.
Performs other duties as assigned.