USA Gateway Manager

AIT Worldwide Logistics•Union City, GA

4d•Hybrid

About The Position

Join us at AIT, where we believe every day presents an opportunity to make a global impact! We’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction. Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver.® means when you come move the world with us! Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey. Overview As the USA Gateway Manager (NE) will drive large scale process standardization and improvement initiatives across a rapidly growing area of AIT's North American international business. The USA Gateway Manager (NE) will oversee and guide the team in a positive, professional manner with regards to all operations of a specific gateway locations and is responsible for overseeing the daily operations of a specific gateway locations.

Requirements

Bachelor's Degree (marketing, business, communications, or relevant field of study)
5+ years of freight forwarding air experience, ocean experience
5+ years of operations supervisory experience
5+ years Experience with performance metrics, process improvement and lean methodology
5+ years Experience in project management and managing third party vendors
Advanced proficiency in Microsoft Office Programs: Excel and PowerPoint
Meets TSA airport badge access requirements
Strong analytical capability; track record of digging into data and finding solutions for a variety of operational problems
Excellent interpersonal skills and collaborator; able to articulate program recommendations, balance tradeoffs, drive consensus and gain support by utilizing excellent verbal and written communication.
Ability to take ownership, managing conflicting priorities and driving results
Ability to handle changing priorities and use good judgment in stressful situations
Willing and able to travel up to 25% across the AIT network now and in the future.
Candidates must be flexible to work a variety of hours as business demands, including overnight, weekends and holidays
Cargo Wise experience knowledge
In-depth IATA/NVOCC Knowledge
Working knowledge of clearance procedures/AMS-AAMS/POA
Advanced Computer Skills

Nice To Haves

ocean experience

Responsibilities

Lead and manage overall operations (route planning/capacity allocation) and performance of Air Export Gateway Team.
Drive Procurement Strategy & Negotiations (Rate, Space & Capacity) for exports with Carriers out of Gateway to ensure best buy rate.
Contract management.
Ensure optimization of network procurement and implementation of all consolidation opportunities
Escalates local carrier performance issues to local suppliers to Key Account Managers and Carrier Management when required.
Provide support to local AFR export (Operations, Aircraft Controlling Custodian, and Customer Service) teams for costs, transit times, and routing options.
Responsible for overall safety, quality, performance, customer experience and people development at the AIT’s gateways.
Exercise the authority to hire, discipline, reward, or discharge employees.
Responsible for staff training on policies, procedures, and SOP’s.
Presents operational metrics regularly to the senior leadership team.
Takes proactive steps to ensure that best practices are shared across all departments, shifts and the network.
Hold regular meetings with staff to discuss problems, issues, and ideas for improvement of gateway operations.
Other duties and responsibilities will be assigned as business demands deem necessary.