US RFP Team Lead and Content Manager

Brown Brothers Harriman & Co • Boston, MA

12d • $80,000 - $120,000

About The Position

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career. The US RFP Team Lead and Content Manager will manage the US RFP Team as well as lead BBH’s RFP content management across the globe. They will be responsible for creating a rigorous approach to BBH’s content management as well as streamlining proposal automation.

Requirements

• BA Degree or Equivalent
• Up to 5 Years Relevant Professional Work Experience
• Highly proficient English speaker and writer
• Great proofreading and copy-editing skills
• Excellent collaboration and project management skills
• Ability to work on multiple projects simultaneously
• Ability to communicate key information quickly and effectively at the "headline" and detail level
• Detail-oriented; comfortable following complex instructions and managing other people to deadlines
• Proficient in Office suite of products
• Knowledge of Qvidian or other Proposal Automation tools a plus but not essential
• Association of Proposal Management Professionals (APMP) a plus but not essential

Responsibilities

• Team Leadership o Manage the US RFP Team o Mentor and train team members on content best practice o Engage with SMEs on a regular basis to build team relationships and review feedback, processes, and content o Identify strategies to improve RFP / RFI / DDQ quality and efficiency o Provide clear handoffs across regional teams to ensure smooth transitions and keep workflows moving when deadlines are tight.
• RFP Content Management o Own content management at BBH, interfacing with over 200 subject matter experts (SMEs) and the RFP Team o Own the governance and processes around keeping all content up to date, adding new content, addressing knowledge gaps, and running a periodic timetable to get SMEs to sign off their content o Write and edit both standard and strategic content to ensure we are appropriately positioning BBH’s end-to-end service capabilities o Remove duplication and redundancy across the database and ensure all content is clean and ready to use o Collaborate with subject matter experts to improve readability and develop cohesive and consistent messaging o Review analytics across content to understand content that is most frequently used and where some content could be retired o Ensure that branding, styles, spelling, grammar and tone is consistent across all content
• RFP and DDQ Support o Support allocation of DDQs and RFPs across the team o Analyze incoming RFPs, DDQs, and RFIs to determine products required, level of effort, necessary team involvement, and any company requirements o Lead DDQs and RFPs for the team
• Technology platform support o Identify new features of the proposal automation tool to be applied to BBH’s RFP and Content process to enhance user experience and reduce production time o Provide training to SMEs on the use of BBH’s proposal automation tool o Support technology upgrades o Serve as a technical expert of the proposal automation tool within BBH, including inquiry management and documentation
• Special Projects o Participate in ad-hoc projects, and other team/business initiatives such as proposal automation product upgrades, developing standard questionnaires

Benefits

• BBH’s compensation program includes base salary, discretionary bonuses, and profit-sharing.
• BBH's total rewards package recognizes your contributions with more than just a paycheck—providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees