US Cyber Monitoring & Incident Response Team Manager

DTCC • Tampa, FL

5d • Hybrid

About The Position

The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.

Being a member of IT Cybersecurity & Platform Strategy team, reporting to the Cyber Monitoring and Incident Response Team Director, you are responsible for managing a functional team of analysts and associates who detect, investigate, and respond to cyber security events in the organization. As a first-line manager, you provide both technical leadership and people management for your team, overseeing key projects and initiatives as well as ensuring day-to-day operations operate effectively. As the senior member of your functional team, you are a member of the Cyber Security Incident Response Team (CSIRT) and as a result may be tasked with responding to cyber incidents outside of normal work hours.

Requirements

• Min 8 years of relevant experience
• Bachelors’ Degree and/or equivalent experience
• Have at least five (5) years previous experience in cybersecurity or security operations.
• Have experience successfully leading technical projects requiring collaboration with multiple people.
• Demonstrate superior tactical leadership of teams to accomplish technical tasks and projects.
• Demonstrate strategic leadership by setting goals, developing plans of actions, assigning tasks, measuring progress, and motivating team members to accomplish goals.
• Demonstrate the ability to: Produce written reports including detailed analysis and recommendations.
• Convey complex technical concepts to both technical and non-technical audiences.
• Take minimal high-level requirements and independently produce and execute an action plan to accomplish tasks.
• Independently prioritize and manage several important tasks.
• Proactively identify and address potential issues without specific direction.
• Demonstrate emotional intelligence and understanding of management principles.
• Demonstrate a strong desire to achieve and contribute to a high-performing team.

Responsibilities

• Be accountable for your team’s day-to-day operations and strategic performance.
• Model appropriate behavior, attitude, and tone for your team.
• Effectively delegate tasks, empower team members, and remove impediments to accomplish the mission.
• Effectively communicate expectations, goals, and objectives to the team.
• Act as Incident Commander on major (P1) incidents and as an escalation point for your team for critical tasks.
• Set and achieve high-quality goals and objectives for the team and work with team members to develop high-performing individual goals that align with team goals.
• Attract and retain high-quality team members that match with the team’s mission and objectives.
• Evaluate, train, mentor, and develop each of your team members to make them as successful as possible at DTCC.
• Utilize metrics, feedback from team leads, feedback from stakeholders, threat intelligence, and industry best practices to continuously evaluate and improve security posture.
• Lead and evangelize training, process improvements, reporting, and other key initiatives.
• Occasionally travel to conferences, training, and other DTCC offices (up to 20%).
• Be the escalation contact for on-call rotation and perform emergency after-hours work when needed.
• Create messaging, socialize Blue Team programs, and evangelize security at DTCC.

Benefits

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager