Urology Billing Representative

Aeroflow Health • Asheville, NC

11d • Onsite

About The Position

Aeroflow Health is seeking a Urology Billing Representative to join their team. This role is within the Urology division, which specializes in incontinence products like diapers, underpads, and catheter supplies. The division ships supplies to over 100,000 patients monthly and is a leader in the incontinence industry with a high customer satisfaction rating. The Urology Billing team specifically handles denied claims, provides medical documentation to insurance carriers, and addresses insurance audits.

Requirements

• 2 years recent work history

Nice To Haves

• Bachelor’s degree from accredited university (any field)
• Prior work experience in healthcare or health insurance
• Detail oriented & critical thinker
• Excellent customer service skills
• High level of organization
• Strong decision maker
• Strong communicator
• Flexible and adaptable
• Empathetic, compassionate, inclusive

Responsibilities

• Performing analytical work of denied claims
• Research insurance payer requirements
• Solving problems and finding innovative solutions
• Ability to prioritize multiple responsibilities
• Making and receiving calls with a professional demeanor
• Understanding reimbursement policies
• Comfort with technology
• Monitor reports to identify trends, concerns, and/or areas of improvement
• Discuss findings with the potential of reporting up to management
• Maintain HIPAA/patient confidentiality
• Regular and reliable attendance as assigned by your schedule
• Other job duties assigned

Benefits

• Competitive Pay
• Health Plans with FSA or HSA options
• Dental Insurance
• Vision Insurance
• Optional Life Insurance
• 401K with Company Match
• 12 weeks of parental leave for birthing parent
• 4 weeks leave for non-birthing parent(s)
• Additional Parental benefits to include fertility stipends
• free diapers
• breast pump
• Paid Holidays
• PTO Accrual from day one
• Employee Assistance Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level