Urology Billing Representative
About The Position
Aeroflow Health is a leader in the home health products and equipment industry, focusing on customer, community, and coworker well-being. They emphasize career building through internal promotion and rewarding dedicated employees. The company operates in four main divisions: Urology, Diabetes, Mom & Baby, and Sleep. The Urology division specializes in incontinence products like diapers, underpads, and catheter supplies, serving over 100,000 patients monthly nationwide. The Urology Billing team is crucial for addressing denied claims, providing medical documentation to insurance carriers, and managing insurance audits.
Requirements
- 2 years recent work history
Nice To Haves
- Bachelor’s degree from accredited university (any field)
- Prior work experience in healthcare or health insurance
- Detail oriented & critical thinker
- Excellent customer service skills
- High level of organization
- Strong decision maker
- Strong communicator
- Flexible and adaptable
- Empathetic, compassionate, inclusive
Responsibilities
- Performing analytical work of denied claims
- Research insurance payer requirements
- Solving problems and finding innovative solutions
- Ability to prioritize multiple responsibilities
- Making and receiving calls with a professional demeanor
- Understanding reimbursement policies
- Comfort with technology
- Monitor reports to identify trends, concerns, and/or areas of improvement
- Discuss findings with the potential of reporting up to management
- Maintain HIPAA/patient confidentiality
- Regular and reliable attendance as assigned by your schedule
- Other job duties assigned
Benefits
- Competitive Pay
- Health Plans with FSA or HSA options
- Dental, and Vision Insurance
- Optional Life Insurance
- 401K with Company Match
- 12 weeks of parental leave for birthing parent
- 4 weeks leave for non-birthing parent(s)
- Additional Parental benefits to include fertility stipends, free diapers, breast pump
- Paid Holidays
- PTO Accrual from day one
- Employee Assistance Programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
