Urgent Care Veterinary Receptionist

Alliance Animal HealthMilford, NH
Onsite

About The Position

Bedford Pet Urgent Care is situated within Bedford Veterinary Medical Center, a modern, multi-doctor hospital offering personalized, progressive, and comprehensive animal care to dogs, cats, and pocket pets in Southern New Hampshire. The hospital is committed to practicing high-quality medicine while providing pets and clients with utmost care and compassion. Services include annual wellness care, anesthesia and sedation, dentistry, internal medicine, laser therapy, an in-house pharmacy, surgery, urgent/immediate care, and acupuncture. The facility is well-equipped with ultrasound, digital radiography, dental x-ray, and a complete in-house laboratory, supported by a positive, experienced staff and excellent clientele. Bedford Pet Urgent Care specifically provides after-hours and weekend services for urgent and sick patients who do not require overnight hospitalization or surgery. The role of a Veterinary Receptionist involves being the welcoming face and support system for pets and their owners during critical moments in a fast-paced, compassionate environment.

Requirements

  • Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
  • Highly organized and possess computer skills
  • Self-starter with the desire to continue to advance your knowledge and skillset

Nice To Haves

  • Experienced Receptionist with a minimum of 1-year veterinary experience preferred
  • Rotating weekends- strongly preferred

Responsibilities

  • Maintain hospital reception area and greet clients and patients
  • Answer calls, emails, and triage client concerns
  • Schedule appointments to maximize efficiency
  • Check in/out clients and process payments
  • Provide compassionate support to clients
  • Handle various medical outcomes professionally
  • Maintain a clean and safe work environment
  • Participate in ongoing training and development opportunities

Benefits

  • Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program)
  • Employee Assistance Program
  • Paid Vacation and Sick Time for ALL Employees
  • Competitive Compensation
  • Continuing Education Allowance (applies to licensed/registered/certified roles)
  • Tuition Assistance Program
  • Access to a CVA/CVT/CVPM Partnership through Penn Foster
  • Career Development Opportunities
  • Referral Bonus Program for most positions!
  • Personal Pet Discounts
  • Holiday Pay
  • Uniform Allowance
  • Bonuses
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