Urgent Care Technician

Duly Health and Care • Bloomingdale, IL

5h • Onsite

About The Position

The Urgent Care Technician will primarily be assigned to deliver urgent care to ICC and Express Care patients. As such, the incumbent must be experienced in working with high acuity patients in a fast-paced medical environment. This role supports nursing and medical staff with the care of Immediate/Express Care patients under the direction of a Registered Nurse, Physician Assistant/Nurse Practitioner, or Physician. By providing this vital support to patients and medical staff, Patient Care Technicians streamline the delivery of medical care and improve the patient's overall comfort, experience, and care outcomes at the ICC and Express Care locations.

Requirements

• High School diploma or GED equivalent
• EMT-Paramedic Certification required
• CPR Certification, Advanced Cardiac Life Support (ACLS) and Pediatric Advanced Life Support (PALS) required
• Minimum of 2 years of work experience in an acute care environment is required. Acute care environment includes Emergency Room, Immediate Care Center, or Ambulance.
• At least 1-2 years of experience starting IVs, drawing blood, and administering injections.
• May be required to complete Phlebotomy certification within 6 months of employment.

Nice To Haves

• International Trauma Life Support (ITLS) certifications a plus

Responsibilities

• Deliver urgent care to ICC and Express Care patients.
• Support nursing and medical staff with the care of Immediate/Express Care patients under the direction of a Registered Nurse, Physician Assistant/Nurse Practitioner, or Physician.
• Provide direct care to assigned patients, partnering with the RN on duty to coordinate care.
• Perform patient care tasks and procedures as needed to ensure care, comfort, and safety of patients under the direction of a licensed practitioner and according to established procedures.
• Effectively explain and perform assigned procedures such as venipuncture, IV insertion and removal, vital signs, etc.
• Receive and triage patients in the ICC or Express care assessing and evaluating the urgency of the patient symptoms and need for medical attention.
• Determine if patient need can be addressed at ICC or transferred to higher acuity facility.
• Complete patient rounds and respond to phone, nurse and physician requests to ensure that patient and family needs are met in a timely manner.
• Perform delivery of patient care; draws blood, starts IVs, may administer prescribed injections, assist with ambulation and transfer, specimen collection for urine, sputum, feces and phlebotomy; acquisition of 12-lead EKG's; assisting patients with personal care needs, documentation of clinical tests results; completion of all daily/weekly/monthly checklists; performance of wound asepsis.
• Perform assigned procedures and communicate with patients regarding the process (e.g. wound care and dressing changes, Intravenous insertion, blood draws and removal, and specimen collection).
• Application of orthopedic splints, and temporary casting and educating patients on proper crutch/walker/cane usage.
• Assist Physicians/Mid-level providers with suturing, simple dressings, wound cleansing, post molds set up, and other procedural set ups as directed.
• Respond to call lights and assist with activities of daily living.
• Patient quality improvement and documentation of treatment.
• Participation in quality improvement and sustainability activities.
• Complete and document patient care activities including: triage assessments into EPIC, ADL, vital signs, weights, and procedure/treatments that were performed.
• Maintain inventory and department cleanliness.
• Monitor, request, and re-stock patient rooms, storage, service areas, and/or Triage with supplies, ensuring adequate levels are maintained.
• Request and store approved supplies and linens according to established procedures.
• Check assigned daily carts and signs off.
• Empty and/or replace waste receptacles/needle bins.

Benefits

• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
• Access to a mental health benefit at no cost.
• Employer provided life and and disability insurance.
• $5,250 Tuition Reimbursement per year.
• Immediate 401(k) match.
• 40 hours paid volunteer time off.
• A culture committed to community engagement and social impact.
• Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED