Urgent Care Technician

Duly Health and CareLisle, IL
$21 - $31Onsite

About The Position

At Duly Health and Care, you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician-led team that works as one and puts patients at the center of everything we do. With a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high-quality, coordinated care. Together, we create an environment where you can grow, contribute, and help improve the experience and outcomes for every patient we serve.

Requirements

  • High School diploma or GED equivalent
  • EMT-Paramedic Certification required
  • CPR Certification, Advanced Cardiac Life Support (ACLS) and Pediatric Advanced Life Support (PALS) required
  • Minimum of 2 years of work experience in an acute care environment is required. Acute care environment includes Emergency Room, Immediate Care Center, or Ambulance.
  • At least 1-2 years of experience starting IVs, drawing blood, and administering injections.
  • May be required to complete Phlebotomy certification within 6 months of employment.

Nice To Haves

  • International Trauma Life Support (ITLS) certifications a plus

Responsibilities

  • Deliver urgent care to ICC and Express Care patients.
  • Support nursing and medical staff with the care of Immediate/Express Care patients under the direction of a Registered Nurse, Physician Assistant/Nurse Practitioner, or Physician.
  • Provide direct care to assigned patients, partnering with the RN on duty to coordinate care.
  • Perform patient care tasks and procedures as needed to ensure care, comfort, and safety of patients.
  • Explain and perform assigned procedures such as venipuncture, IV insertion and removal, vital signs, etc.
  • Receive and triage patients in the ICC or Express care assessing and evaluating the urgency of the patient symptoms and need for medical attention.
  • Determine if patient need can be addressed at ICC or transferred to higher acuity facility.
  • Complete patient rounds and respond to phone, nurse and physician requests to ensure that patient and family needs are met in a timely manner.
  • Perform delivery of patient care; draw blood, start IVs, may administer prescribed injections, assist with ambulation and transfer, specimen collection for urine, sputum, feces and phlebotomy; acquisition of 12-lead EKG's; assisting patients with personal care needs, documentation of clinical tests results; completion of all daily/weekly/monthly checklists; performance of wound asepsis.
  • Perform assigned procedures and communicate with patients regarding the process. (e.g. wound care and dressing changes, Intravenous insertion, blood draws and removal, and specimen collection).
  • Application of orthopedic splints, and temporary casting and educating patients on proper crutch/walker/cane usage.
  • Assist Physicians/Mid-level providers with suturing, simple dressings, wound cleansing, post molds set up, and other procedural set ups as directed.
  • Respond to call lights and assist with activities of daily living.
  • Patient quality improvement and documentation of treatment.
  • Participation in quality improvement and sustainability activities.
  • Complete and document patient care activities including: triage assessments into EPIC, ADL, vital signs, weights, and procedure/treatments that were performed.
  • Maintain inventory and department cleanliness.
  • Monitor, request, and re-stock patient rooms, storage, service areas, and/or Triage with supplies, ensuring adequate levels are maintained.
  • Request and store approved supplies and linens according to established procedures.
  • Check assigned daily carts and sign off.
  • Empty and/or replace waste receptacles/needle bins.

Benefits

  • Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
  • Access to a mental health benefit at no cost.
  • Employer provided life and disability insurance.
  • $5,250 Tuition Reimbursement per year.
  • Immediate 401(k) match.
  • 40 hours paid volunteer time off.
  • A culture committed to community engagement and social impact.
  • Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.
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