Urgent Care Technician

Cape Cod Healthcare•Falmouth, MA

5d•Onsite

About The Position

This role is a frontline caregiver position in an Urgent Care setting. The Urgent Care Technician will provide direct patient care, collect patient data under the direction of a Nurse, and assist with various medical procedures and room preparation. The position also involves maintaining professional development, orienting new staff, and ensuring excellent service to all patients and visitors.

Requirements

Ability to read, write, and communicate in English
Must meet at least one of the following qualifications: Currently licensed as a CNA in MA with at least one year of patient care experience, Currently licensed as an EMT or Paramedic in MA, Previous experience as a Medical Assistant, Currently enrolled in an accredited RN program OR Healthcare Track program with at least 2 clinical rotations, Has 1-3 years of direct patient care experience within an Urgent Care, Physician’s Office, or Healthcare setting.
Current Basic Life Support (BLS) certification

Responsibilities

Participates as a frontline caregiver to patients in Urgent Care.
Provides direct patient care and collects physical, psychological, and social patient data under the Nurse's direction.
Assists in direct patient care according to the policy and procedures of Urgent Care, including but not limited to: Complete Intake to include vital signs, EKGs, Durable Medical Equipment application, Wound Care, Point of Care Testing, and Ear Irrigations.
Is familiar with equipment in the department and the location of all items.
Assesses personal and learning development needs. Maintains documentation of current and ongoing professional development activities. Regularly updates knowledge of techniques and regulations appropriate to the ages of the patients served.
Orient other UC Techs to the unit as assigned by the manager.
Performs other work-related tasks and activities as assigned or requested by the manager.
Assist with cleaning and preparation of exam rooms as needed including stocking rooms and organization of incoming supplies.
May assist in patient registration, intake, and answering phone calls at the center.
Perform other work duties as requested.
Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers.